Rubicon Express Warantee - JeepForum.com
 
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post #1 of 2 Old 11-19-2015, 11:50 AM Thread Starter
itismejoshy
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2001 TJ Wrangler 
 
Join Date: Dec 2007
Location: West Springfield
Posts: 68
Xj Rubicon Express Warantee

I have a 10+ yr old 5.5 extreme duty long arm kit in my XJ. i beat the piss out of it just about every weekend. last weekend i had 4 people, tools, spare tire, bumper....the worse load i could have on it, climbing up a strait rock face to get to a local spot here is Springfield, MA. Long story short one of my rear leafs snapped, almost rolled, but managed to make it to the top and wheel it down and home to safety. Next day i was on amazon pricing out a new leaf and i seen "lifetime warranty" so i figured what the hell ill call them but expected them to tell me to kick sand (after all its 10yrs old). I spoke with Benny, he took care of everything...in the past i have always been more then happy with the tech support but never had any real warranty issues. In less then 10 minutes i had a new leaf to replace the broken one and a super discount on the other side (just to avoid sag issues). RE rocks and they have a customer for life.

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post #2 of 2 Old 02-21-2016, 01:35 AM
Lory
Registered User
2003 TJ Wrangler 
 
Join Date: Jan 2016
Location: Vancouver
Posts: 53
Benny Goodman, great guy and that really is his name. He got me Back doing a rebuild of my long arm kit. Great help, the guy is a 10/10.
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