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Unread 01-05-2014, 08:11 AM   #1
brimy311
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Help with Vendor Renewal.

I was trying to renew JcrOffroad's vendor account before it expired, but have received no contact back. It has since expired, I still can't seem to get a response from the Contact form. Can you please get me in touch with the right person? Info@jcroffroad. (Pm box is full here because of expired subscription)

Thanks! Brian

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Unread 01-07-2014, 09:48 PM   #2
chris87xj
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Let me see if I can find some help for you, hang in there.
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Unread 01-08-2014, 08:49 AM   #3
PhilipB
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Hello Brain,

Sorry to hear about this. I will get your vendor rep in contact with you so you can resign up.

Thanks : )

- dm, community support
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Unread 01-08-2014, 09:57 AM   #4
PhilipB
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Hello Brain,

I got in contact with our vendor rep and it looks like your account is in Auto Renew so you're still signed up as a vendor on the forum. I am not sure why the forum did not notice that. Maybe it is something they do manually in sales. I have added the vendor permissions back to your account and JcrOffroad.

Let me know if there is anything else I can help you with : )

- Danniella, Community Support
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Unread 01-09-2014, 06:12 AM   #5
brimy311
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Quote:
Originally Posted by PhilipB View Post
Hello Brain,

I got in contact with our vendor rep and it looks like your account is in Auto Renew so you're still signed up as a vendor on the forum. I am not sure why the forum did not notice that. Maybe it is something they do manually in sales. I have added the vendor permissions back to your account and JcrOffroad.

Let me know if there is anything else I can help you with : )

- Danniella, Community Support
One other thing, did we get downgraded on features? I only have a google search option on the top of the page. I also get search time errors and it tells me to become a premium member?

Any help would be great.
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Unread 01-10-2014, 03:04 PM   #6
PhilipB
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Lemme know if it works better for you now.

-Philip
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