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post #31 of 34 Old 12-10-2013, 02:05 PM
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Originally Posted by HAYSHAKER170 View Post
When trying to warranty a 1/4" drive ratchet at Sears, I was told the policy of replacing with new tools ended 4yrs ago. They now use "refurbished" tools as the replacement.
I'm a circletrack racecar/jeep guy. I'm not a professional mechanic but I used my tools multiple times per week. I use Craftsman wrenches, ratchets, and sockets, and screw drivers and have never had an issue. I bought one of those "237 piece tool kits" with 1/4", 3/8", and 1/2" drive stuff like 15 years ago and still use it today as my primary set of tools.

My brother IS a professional mechanic, and when he breaks something Craftsman and they try to replace with a refurbished, he politely tells them that he will simply smash the refurbished tool on the floor and then ask for another, and another until they provide him with a new one. He has done this on 2 or 3 occasions and each time they have given him a brand new tool instead of the refurb. No joking, works every time (so far). He also INSISTS that whatever tool they give him says "MADE IN THE USA" on it...because...sadly, Craftsman has started producing some of their stuff over-seas.

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post #32 of 34 Old 12-10-2013, 02:10 PM
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Another trick that my father/brother/mechanic friends use:

Buy up broken Craftsman tools from automotive flea markets, and then trade them in. About a month ago I bought a 3/8" drive Craftman impact gun for $10 from a guy at the Thompson Speedway flea market. He said it "was very tired". I gave the gun to my brother who sees the Craftsman tool guy on a regular basis and had the gun rebuilt for nothing. Boom. $500 tool for $10.
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post #33 of 34 Old 12-10-2013, 08:23 PM
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Check out your local Sears Outlet store. Large quantity of American made tools being sold off at great prices.


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post #34 of 34 Old 12-17-2013, 09:27 AM
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I've bought lots of Craftsmen tools at pawn shops, a lot cheaper and I still get to use the warranty if broken.

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