Bump bump bump. Its Time for this thread to come back from the dead.
Let me preface with saying I dont need help with the decision anymore. I will be a vendor here on jeep forum in a very short time.
Its been some time since I have posted on jeep forum. Let alone in the fabrication section. Although I troll it daily.
as anyone who is familiar with this thread knows in the midst of my first attempt to become a vendor I was involved in a hit and run accident which resulted in one hell of a life changing experience and an interesting round of stories that usually make their way into a conversation over some cold beers. Ill just give the you guys the synopsis right quick and if you wanna know more well then we should find some beer.
So after accident I was given paim killers which oddly enough I joked about in a post on this thread....I had a torn ligament in my wrist as a result of the accident. I had both medical and auto insurance at the time. 3 doctors recommend surgery for the wrist but neither my personal or auto insurance was willing to foot the bill unless I had a round of steroid shots that proved unsuccessful. So four months after the accident I had my last steroid shot. Finally was able tp schedule a surgery at the auto insurance companys expense. It would be another 4 months till I actually had the surgery and because of the crooked deceitful insurance policies and my own ignorance I wound up 100% financially responsible for more than 80% all my medical expenses. Which was totally not awesome. It was then when I realized how important small business truly is for the country.
Heres where I shorten things up a bit. I Became severly addicted to pain medicine. Luckily I was able to kick the habbit before turning to a harder cheaper alternative. But my life had been thrown into mass disarray on a personal and financial level. And even after kicking the habbit the ride was still all down hill because of what I had done. Wound up living in my jeep for 3 months. Then it broke down and didn't have the money to fix it. 72 hours later it was Impounded and gone from me forever. My stubborn pride had a hard time resorting to something I had never done nor planned on doing and that was to ask my parents for help. They agreed and bought me a grey hound bus ticket to their place in Montana. With a sense of stability and security I was able to really focus on getting a new job and start working my way out of the hole I dug.
Within a couple weeks I was on a plane to Akutan Alaska or as most people who have ever been there call it 'akutraz'. I was there working with a construction contractor 7 days a week 14-16 hours a day for four months. Needless to say I made Enough money to reset my life plus a little extra.
So here I am some 2 years later and I have found that although my goal of running my own business is still the same my Outlook on the world has changed which alters the way in which I pursue my goals.
I came back this forum and thread specifically because I respected the real input and feedback that got bounced around in a civil manner between professional and amateur jeep guys and fabricators.
Since I have been back from Alaska I decided to forgo my next trip up there and roll the dice on myself and my business and my ability to succeed in both. And since I committed to it nearly 12 whole weeks ago things have been going great. We have had more people referred to us from customers than we have had people respond to an add. Its been really hectic for just a 2 man operation and truthfully it wasnt until a month ago when I bought a new xj that becoming a vendor was suddenly something I felt I should be pursuing.
The success we have achieved in such a short time I dont believe will be short lived. And although I don't know the true demon that owning a business can be at times I have found great success in correcting many of the errors I had made when I was 21 that hindered my success in this same endeavor.
However when I was 21 I was the smartest person on the forums, at work and in life in general. I didn't make mistakes, ever. Everyone else was wrong no matter what. Thick headed an arrogant I couldnt accept the fact that someone I built something for would have the audacity to question the quality of my work. I mean hey I was 21 and smarter than everybody. what did they know. And even though I had only 2 customer who had serious issues with a product and 2 who had minor Issues oit of the 86 products I built back then. Im to lazy to pull up a calculator to find out what the percentage is but knowing what I know now if its not 100% of your customers minus 'that one guy' (because there will always be 'that one guy' haha) then the system is flawed. A man is only worth his word and a hand shake on a job well done.
Now that Im now 24 I understand things a little more clearly now. Ive become far less intelligent and find myself learning new things every day and embrace the fact that I have to make a couple phone calls or read online for an hour to figure something out. I make mistakes all the time now and suddenly everyone elses input is important to me and I hope the worlds best fabricator in the history of forever comes to my shop to grade the quality of my work. Id be taking notes like a college student. And while I stand behind my products, their quality and craftsmanship today I also stand by my word to strive for customer satisfaction and that includes 4 unhappy customers from the past. to those 4 people who I believe at least 2 of them to be members of jeep forum I want to offer you the product you originally purchased from me a bumper, rack, sliders or whatever it was rebuilt and made brand new to your exact specifications and attention to detail free of charge in exchange for nothing but my clear conscious in at least making an effort to right the past. ( so if you are one of those 4 people please contact me, and also please refrain from pretending to be one of those 4 people. I remember the people pretty well as far as appearance because I dodged their calls for some time. It would waste my time and just be bad karma headed your way)
Sorry this is getting long but I felt that in order for me to be successful in my future endeavors with my shop and on this forum I had to be honest about who I was, who I am, and who I strive to be. And though the anonymity of the internet is a wonderful thing im not afraid to be honest.
We are a small 2 man operation working 7 days a week just to keep up. We are considering bringing in a 3rd partner who would focus and keep track of our website once it gets finished and on sales and community involvement. Since we offer an on site tractor repair service for alot of the times free for farmers within 15 miles of the shop. I mean who better to be on good terms with than the farmers. The more good we do the more good things happen and we dont want to try and rewrite that formula.
So to start wrapping this up:
I am hoping to receive positive posts with suggestions, tips, questions and discussions about the need to support small business in your local community. However im prepared for the negative comments as well.
If you are one or know one of the 4 people who were unsatisfied with my products please give them my contact information
I am not here to get rich, I am here to provide a service to my community whether local or online, benefiting monetarily comes up a far second to ensuring customer satisfaction and obtaining and keeping the faith in our companies moral reputation.
I will be obtaining my vendor account hopefully Friday, just waiting to finalize our new insurance policy on the shop before we do it.
Our website won't go up till after we get our vendor account on the forum is actived
If you are local to the portland/Vancouver and need/want something built then shoot me an email or txt or call. Even if you have a small budget we would love to try and work something out with you.
I will post pics of the shop and some current projects tomorrow evening since my camera is in the shop.
My name is Danny Roark; Rough Tough & Reliable Fabrication is the name of our company. We design, engineer, and coordinate custom builds. Customer satisfaction is our primary goal. We are a community based company committed to excellence in craftsmanship.
Our email address is: RTRfab@gmail.com
Our phone number is: 360-907-0446
"Without you, there is no us"- Eric Tomorrow