We're looking for a sales/customer service rep. - JeepForum.com
LinkBack Thread Tools
post #1 of 1 Old 05-19-2010, 09:05 AM Thread Starter
1Aauto's Avatar
1989 YJ Wrangler 
Join Date: Apr 2009
Location: mass
Posts: 6,157
We're looking for a sales/customer service rep.

Job Description
Automotive Customer Service Representative
1. Strong knowledge of automotive parts and/or repair required; ASE certification preferred
2. Minimum 3-5 years experience in a related field (auto parts, customer service, etc.)
3. Excellent listener who exhibits patience and understanding when dealing with customers
4. Willingness to meet and interact with large numbers of new people as well as repeat customers on a daily basis
5. Must be willing to work in small group or team of Service Reps
6. Influential communicator of ideas who can persuade customers on the benefits of 1As parts and service including: quality, availability, knowledge, speed of delivery, etc.

Job responsibilities:
1. Work within established guidelines and customer support infrastructure to help customers with problems.
2. Share your passion for cars with 1As customers through multiple forms of communication including telephone, email, Internet forums etc.
3. Focus on customers needs and exhibit excellent listening and very patient and approachable demeanor
4. Utilize existing resources to document customer issues when encountered and follow-up in a timely manner to insure customer satisfaction

Education requirements:
1. High School Diploma required
2. Minimum 3 5 years experience in a related industry
3. ASE certification a plus

Work Environment:
1. Extended time spent working with computers
2. Extended periods spent in sitting positions

Our offices are in Pepperell MA

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
1Aauto is offline  

Quick Reply

Register Now

In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.

Email Address:


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Similar Threads
Thread Thread Starter Jeep Forums Replies Last Post
3rd Annual 4WP Customer Appreciation Day YJWOLF California Jeep Forum 0 05-12-2010 05:44 PM
Great Service Knottymaid South East USA 0 10-24-2009 07:37 AM
Jeep parts manufacturer looking for sales representative SunPerformance California Jeep Forum 2 06-16-2009 09:39 AM
MD Jeep Sales 2TALL North East USA 4 05-02-2008 02:08 PM
Truck Workz Customer Appreciation BBQ VegasJeep Nevada Jeep Forum 3 11-12-2007 05:40 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome