WARNING for DFW Jeepers
Hey guys I joined this forum just to warn the Jeep community of a horrible experience I had today with Just Jeeps of Hurst on Hwy 10 near Bell helicopter.
Here is the story below!
WARNING WARNING I'd like to warn you about doing business with Just Jeeps.
I've own two jeeps, my two best friends own a jeeps and I've been a Jeep enthusiasts since I was young. I've really never met another Jeep owner that I didn't get a long with. The Jeep community is a pretty tight knit group and when you meet a Jeep guy its pretty easy to start up a conversation. THIS PLACE IS NOT LIKE THAT.
As I said my best friend owns a Jeep and today we were cruising down the road and passed this place. He asked if I had ever been inside and I said "no lets go check it out!" I swerved over two lanes and made a U-turn to get back to this place. As we walked in the Sign on the door said had two signs one said "Sales, Service and Parts" and the other sign said "If you're nice to use we'll be nice to you". I should have known then something was up.
We walked in and the have a small show room with 1 Jeep for sale. It was an 03 TJ, pretty stock (no lift, tires, bumbers etc) with 105K miles and a price tag that said $12K. Next to that they had a few bumpers lying on the floor and a wall full of TJ parts. Mostly misc add on parts: consoles, knobs, vents and a pile of door skins. The lady at the counter asked if we needed some help, she seemed pretty friendly. I asked her if someone could help us take a look at the door skins. They didn't have a price on them and since my driver side window was thrashed I thought I might grab a pair. She said that the guy who handles door skins was outback talking with a customer and that she'd go get him. "Ok" we said and kept browsing. She went out back and came back in. We then poked our head out the back door and realized they had about 10 more used Jeeps out in their garage with for sale sign on them. So we walked out back and started browsing around the other jeeps. Still further back in the garage (this place was kinda like a big airplane hanger) were about two guys working on two other jeeps.
the Jeeps they had for sale were all used TJ's all of which seemed nice and all had new tops and replaced interiors. But all seemed pretty pricey. I noted how they had a 2000 TJ 4cyl with 100k for sale for $11,900K. I noted this because mind is an 01 with 85K lifted and I thought "if they are asking this much then mind should be more and I only paid 12 for mine when it was brand new!"
So after about 10 mins of meandering we walked back in the showroom and asked the lady if she had seen the sales man who could help us with the door skins. She said hold on and walked into the main office. Out comes this guy who says something to the effect of
Owner:"Look guys we don't carry any door skins and the guy that handles them is out back with a customer" he grabbed a card and handed it to my friend.
I said puzzled "well there is a big pile of them over here on the floor?"
To which he then replied "Listen we dont have time to sell you door skins were trying to sell Jeeps here (sic)"
Me: "Well here then we don't need this card"
Owner: "I own this business and I invented it and I cant make any money selling parts "
Me: As were were walking out the door "Well you know you cant make any money being an ******* either!"
Owner: "and I make 3-4K dollars selling Jeeps!"
I don't know what this guys problem was but I guess I should have known by the signs that he's got a attitude problem. #1 If you don't want to sell parts then don't put parts on your sign and dont put them in your show room. #2 if you are trying to sell Jeeps dont make them 3-4 thousand dollars more than they are worth and then announce to your whole store how you make so much profit on selling them. I love Jeeps and I stick by Jeep owners. This guy apparently doesn't understand his customers and thinks its ok to treat customers like like trash. I mean how hard would it have been to walk out and say "Hey guys my salesman is busy right now but Im the owner can I help ya?"
I would highly encourage you NOT to patronize Just Jeeps and take your business else where. I write this story because I know Jeep are a tight group and I hope it hits his pocket book. You treat people with respect and business will be good, treat people like trash and you'll lose business. I obviously cant tell you where to shop, but I don't want anyone to experience what my friend and I did today. IDK maybe this guy was just having a bad day and needed to take it out on someone!?