Chat - The Official Las Vegas/Southern Nevada Chat Thread - Page 2270 - JeepForum.com

 5Likes
 
LinkBack Thread Tools
post #34036 of 41896 Old 12-27-2013, 11:36 AM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
So, Champion is giving me the run around with this radiator. They claim they dont have any confirmation for my replacement. They say the tracking was never shipped. With their logic, I dont have a radiator right now. . . This is rediculous.


'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
Sponsored Links
Advertisement
 
post #34037 of 41896 Old 12-27-2013, 12:25 PM
gregaf3
Registered User
2013 JK Wrangler 
 
Join Date: May 2011
Location: Sin City
Posts: 3,878
Quote:
Originally Posted by PhotoJared View Post
So, Champion is giving me the run around with this radiator. They claim they dont have any confirmation for my replacement. They say the tracking was never shipped. With their logic, I dont have a radiator right now. . . This is rediculous.
Just tell them that you never got it and that they need to ship you a new one

Professional Slacker
gregaf3 is offline  
post #34038 of 41896 Old 12-27-2013, 12:44 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Quote:
Originally Posted by gregaf3 View Post
Just tell them that you never got it and that they need to ship you a new one
Nope, they denied my claim for the first one saying there was an abnormal ammount of wear and tear for the time I had it.

I told them to F off and no radiator should leak in 3 months.

They wont honor the warantee for the first radiator because they received it as a return. They wont honor the replacement warantee because they said they never sent it (and I never received it). So according to them, I have a random radiator that I purchased from a friend and am claiming the warantee on the original radiator.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34039 of 41896 Old 12-27-2013, 12:49 PM
Puck81
Registered User
2000 XJ Cherokee 
 
Join Date: Apr 2011
Location: las vegas
Posts: 2,300
Quote:
Originally Posted by PhotoJared View Post

Nope, they denied my claim for the first one saying there was an abnormal ammount of wear and tear for the time I had it.
.
Thats bull****. Sounds like that company is shady as ****. I say pull the radiator, see if you can have it repared. Or give it to me, i will have a use for it!!!
Puck81 is offline  
post #34040 of 41896 Old 12-27-2013, 01:16 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Yep, Pretty much a waste of $200. I knew I should have gotten a CSF metal; I'm really regretting the decision now.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34041 of 41896 Old 12-27-2013, 01:42 PM
Powrjunkey
Web Wheeler
 
Powrjunkey's Avatar
2006 TJ Wrangler 
 
Join Date: Feb 2011
Location: Las vegas
Posts: 4,837
What shipping company was used to deliver the radiator? They have copies of the shipping label that can prove the dates!

The difference between stupidity and ignorance. Ignorance is doing something wrong and not knowing better. Stupidity is knowing better, but doing it anyway. Don't be stupid!
Powrjunkey is offline  
post #34042 of 41896 Old 12-27-2013, 02:16 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Quote:
Originally Posted by Powrjunkey
What shipping company was used to deliver the radiator? They have copies of the shipping label that can prove the dates!
Fed-ex. The tracking number they have associated with a replacement order for me "never shipped" from their warehouse. So according to them they never shipped me a replacement for the one I sent back.

Posted from outer space.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34043 of 41896 Old 12-27-2013, 02:24 PM Thread Starter
Marn
Station Wagoneer
 
Marn's Avatar
1973 FSJ Wagoneer 
 
Join Date: May 2006
Location: Reno, NV
Posts: 11,255
Tell them its okay, you'll just make sure everybody on the internet knows about your experience.

-Andrew

Illegitimi Non Carborundum


The Beast Build Thread:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
----- The Camper Build Thread:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Marn is offline  
post #34044 of 41896 Old 12-27-2013, 02:43 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Quote:
Originally Posted by Dr. Marneaus
Tell them its okay, you'll just make sure everybody on the internet knows about your experience.
Yep. So since they claim I don't have ANY product from them. That means they have my original radiator and my money. I'm going to ask for one of them back. They probably don't have my old radiator, so they'll either ship me a replacement or refund me.

The chick I'm talking to even said, "for all we know you got this radiator from a friend that didn't like it."



Posted from outer space.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34045 of 41896 Old 12-27-2013, 03:19 PM
Powrjunkey
Web Wheeler
 
Powrjunkey's Avatar
2006 TJ Wrangler 
 
Join Date: Feb 2011
Location: Las vegas
Posts: 4,837
If FedEx shipped it, get a copy of the shipping label from FedEx, then provide that to champion. it will prove that their records are incomplete. You will then have proof, that they sent it.

The difference between stupidity and ignorance. Ignorance is doing something wrong and not knowing better. Stupidity is knowing better, but doing it anyway. Don't be stupid!
Powrjunkey is offline  
post #34046 of 41896 Old 12-27-2013, 03:28 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Quote:
Originally Posted by Powrjunkey View Post
If FedEx shipped it, get a copy of the shipping label from FedEx, then provide that to champion. it will prove that their records are incomplete. You will then have proof, that they sent it.
I don't have any sort of tracking number. The tracking that champion has for the order never left the warehouse.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34047 of 41896 Old 12-27-2013, 03:40 PM Thread Starter
Marn
Station Wagoneer
 
Marn's Avatar
1973 FSJ Wagoneer 
 
Join Date: May 2006
Location: Reno, NV
Posts: 11,255
Assuming you have no box or anything? No email's from fed ex? can you call fed ex and see if they can give you a history of numbers that have been delivered to your house with your name?

-Andrew

Illegitimi Non Carborundum


The Beast Build Thread:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
----- The Camper Build Thread:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Marn is offline  
post #34048 of 41896 Old 12-27-2013, 03:47 PM
Powrjunkey
Web Wheeler
 
Powrjunkey's Avatar
2006 TJ Wrangler 
 
Join Date: Feb 2011
Location: Las vegas
Posts: 4,837
Quote:
Originally Posted by Dr. Marneaus View Post
Assuming you have no box or anything? No email's from fed ex? can you call fed ex and see if they can give you a history of numbers that have been delivered to your house with your name?
This!!! they should be able to provide a shipping history for the date range, and then can provide images/copies of those shipping labels. then, you get the tracking number, and prove to champion that they effed it up.

The difference between stupidity and ignorance. Ignorance is doing something wrong and not knowing better. Stupidity is knowing better, but doing it anyway. Don't be stupid!
Powrjunkey is offline  
post #34049 of 41896 Old 12-27-2013, 04:07 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Quote:
Originally Posted by Powrjunkey View Post
This!!! they should be able to provide a shipping history for the date range, and then can provide images/copies of those shipping labels. then, you get the tracking number, and prove to champion that they effed it up.
Just called. Unable to find the package either by name or shipping address.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
post #34050 of 41896 Old 12-27-2013, 04:13 PM
PhotoJared
Registered User
1999 XJ Cherokee 
 
Join Date: Dec 2010
Location: Las Vegas
Posts: 1,648
Just got a call back from Champion. They finally found the order. They gave me 2 options. Either get a refund or send 1 more replacement (that would not be able to be refunded in the future). Unfortunatly they can only refund the cost minus dealer fees. So I'll be getting back $165. Just going to order a CSF.

'99 XJ Sport
It has a lift
It has 31's
It also other stuff
PhotoJared is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.



Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Jeep Forums Replies Last Post
Trail Run Thread - Southern Nevada Marn Nevada Jeep Forum 1354 05-05-2016 09:43 PM
Best Trails in Southern Nevada? davidsonlaw Nevada Jeep Forum 17 04-13-2012 05:00 PM
31st. Annual Hump-N-Bump November 4th - 5th 2011 Logandale Nevada - Outside Las Vegas bonofied suiter Nevada Jeep Forum 0 10-08-2011 02:08 AM
Post runs for Las Vegas Nevada area here. ajeepcreep Nevada Jeep Forum 0 02-05-2009 05:40 PM
May 31 / June 1 - Central California/Nevada High Desert (Mojave->Vegas) DiscoBayJoe Nevada Jeep Forum 7 05-22-2008 04:16 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome