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Unread 12-27-2013, 10:36 AM   #34036
PhotoJared
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So, Champion is giving me the run around with this radiator. They claim they dont have any confirmation for my replacement. They say the tracking was never shipped. With their logic, I dont have a radiator right now. . . This is rediculous.

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Unread 12-27-2013, 11:25 AM   #34037
gregaf3
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Quote:
Originally Posted by PhotoJared View Post
So, Champion is giving me the run around with this radiator. They claim they dont have any confirmation for my replacement. They say the tracking was never shipped. With their logic, I dont have a radiator right now. . . This is rediculous.
Just tell them that you never got it and that they need to ship you a new one
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Unread 12-27-2013, 11:44 AM   #34038
PhotoJared
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Originally Posted by gregaf3 View Post
Just tell them that you never got it and that they need to ship you a new one
Nope, they denied my claim for the first one saying there was an abnormal ammount of wear and tear for the time I had it.

I told them to F off and no radiator should leak in 3 months.

They wont honor the warantee for the first radiator because they received it as a return. They wont honor the replacement warantee because they said they never sent it (and I never received it). So according to them, I have a random radiator that I purchased from a friend and am claiming the warantee on the original radiator.
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Unread 12-27-2013, 11:49 AM   #34039
Puck81
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Originally Posted by PhotoJared View Post

Nope, they denied my claim for the first one saying there was an abnormal ammount of wear and tear for the time I had it.
.
Thats bull****. Sounds like that company is shady as ****. I say pull the radiator, see if you can have it repared. Or give it to me, i will have a use for it!!!
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Unread 12-27-2013, 12:16 PM   #34040
PhotoJared
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Yep, Pretty much a waste of $200. I knew I should have gotten a CSF metal; I'm really regretting the decision now.
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Unread 12-27-2013, 12:42 PM   #34041
Powrjunkey
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What shipping company was used to deliver the radiator? They have copies of the shipping label that can prove the dates!
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Unread 12-27-2013, 01:16 PM   #34042
PhotoJared
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Originally Posted by Powrjunkey
What shipping company was used to deliver the radiator? They have copies of the shipping label that can prove the dates!
Fed-ex. The tracking number they have associated with a replacement order for me "never shipped" from their warehouse. So according to them they never shipped me a replacement for the one I sent back.

Posted from outer space.
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Unread 12-27-2013, 01:24 PM   #34043
Dr. Marneaus
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Tell them its okay, you'll just make sure everybody on the internet knows about your experience.
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Well it ain't just the smoke and the traffic jam that makes me the bitter fool I am But this four-wheel buggy is A-dollaring me to death.
For gas and oils and fluids and grease, And wires and tires and anti freeze....And them accessories, Well honey, that's something else!
Well I figured it up and over a period of time, This four thousand dollar car of mine, Cost fourteen thousand dollars And ninety-nine cents, well now!
- Jerry Reed

The Beast Build Thread: Marns '73 Wagoneer Thread ----- The Camper Build Thread: Marns 1980 Jayco JayFinch6 Build Thread

Gone but not Forgotten: 97 TJs Build Up.

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Unread 12-27-2013, 01:43 PM   #34044
PhotoJared
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Originally Posted by Dr. Marneaus
Tell them its okay, you'll just make sure everybody on the internet knows about your experience.
Yep. So since they claim I don't have ANY product from them. That means they have my original radiator and my money. I'm going to ask for one of them back. They probably don't have my old radiator, so they'll either ship me a replacement or refund me.

The chick I'm talking to even said, "for all we know you got this radiator from a friend that didn't like it."



Posted from outer space.
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Unread 12-27-2013, 02:19 PM   #34045
Powrjunkey
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If FedEx shipped it, get a copy of the shipping label from FedEx, then provide that to champion. it will prove that their records are incomplete. You will then have proof, that they sent it.
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Unread 12-27-2013, 02:28 PM   #34046
PhotoJared
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Originally Posted by Powrjunkey View Post
If FedEx shipped it, get a copy of the shipping label from FedEx, then provide that to champion. it will prove that their records are incomplete. You will then have proof, that they sent it.
I don't have any sort of tracking number. The tracking that champion has for the order never left the warehouse.
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Unread 12-27-2013, 02:40 PM   #34047
Dr. Marneaus
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Assuming you have no box or anything? No email's from fed ex? can you call fed ex and see if they can give you a history of numbers that have been delivered to your house with your name?
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Quote:
Well it ain't just the smoke and the traffic jam that makes me the bitter fool I am But this four-wheel buggy is A-dollaring me to death.
For gas and oils and fluids and grease, And wires and tires and anti freeze....And them accessories, Well honey, that's something else!
Well I figured it up and over a period of time, This four thousand dollar car of mine, Cost fourteen thousand dollars And ninety-nine cents, well now!
- Jerry Reed

The Beast Build Thread: Marns '73 Wagoneer Thread ----- The Camper Build Thread: Marns 1980 Jayco JayFinch6 Build Thread

Gone but not Forgotten: 97 TJs Build Up.

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Unread 12-27-2013, 02:47 PM   #34048
Powrjunkey
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Quote:
Originally Posted by Dr. Marneaus View Post
Assuming you have no box or anything? No email's from fed ex? can you call fed ex and see if they can give you a history of numbers that have been delivered to your house with your name?
This!!! they should be able to provide a shipping history for the date range, and then can provide images/copies of those shipping labels. then, you get the tracking number, and prove to champion that they effed it up.
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Unread 12-27-2013, 03:07 PM   #34049
PhotoJared
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Originally Posted by Powrjunkey View Post
This!!! they should be able to provide a shipping history for the date range, and then can provide images/copies of those shipping labels. then, you get the tracking number, and prove to champion that they effed it up.
Just called. Unable to find the package either by name or shipping address.
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Unread 12-27-2013, 03:13 PM   #34050
PhotoJared
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Just got a call back from Champion. They finally found the order. They gave me 2 options. Either get a refund or send 1 more replacement (that would not be able to be refunded in the future). Unfortunatly they can only refund the cost minus dealer fees. So I'll be getting back $165. Just going to order a CSF.
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