Funny, this reminds me of something. I used to have a Ford Explorer (I can admit that now after much therapy) and I tried to rent a trailer from u-haul, they refused to rent me one. I thought the guy was just being a jerk so I called the main u-haul number and mentioned that the local guy said he wouldn't rent me a trailer. The CSR, before I could even say what I had, said 'You have an Explorer, don't you?'. Apparently the same thing, a select few people had damage or caused damage and sued them so they refuse to let anybody play. It really sucks when they do this but I can understand not wanting to be sued.