Originally Posted by tinman77
Ah ha that's the trick. I finally received a response today. Their R and D department is aware of it and waiting until they get a stock jeep in so they can figure it out. Sounds like a line of BS to me
That must be quite an R&D department. They can get the stock bolt length by simply measuring a bolt or looking up the part at Mopar. All they need to know is the length of the stock bolts + 2" but apparently that is beyond their level of mechanical ability. You are dealing with some dimwits LOL.
I found the same thing at the R&D department of another well know supplier of lifts for WJs. The other suppliers problems in getting lengths and adjustments right goes way beyond just bolts. Bottom line, just because a company sells a product don't assume they have the necessary skills in design and manufacturing to get it right.