Who's the Katy,Texas service area manager for Jeep. I have had issue with my 2011 Jeep Grand Cherokee since birth. It dies and wont shift its been in so many times. No one trust it to drive it. Iv file lemon law but no one has contacted me. Yes its still under warranty is at 34K miles. Can anyone help me out?
08-22-2013 12:48 PM
When did you submit the lemon law complaint form to your state?
08-22-2013 01:05 PM
You may not be eligible for lemon law protection anymore with 34k on the odo.
Timing is important in Lemon Law cases. You must file within six months of the earliest of these three conditions:
Expiration of the warranty 24 months from purchase 24,000 miles clocked from when it was first delivered After these time limits, the Texas Lemon Law no longer applies, even if the problems began well before the above timeline points. You may still be able to get recourse from the manufacturer, but the State of Texas is out of the picture as far as the Lemon Law goes.
08-22-2013 07:30 PM
Look at the warranty book
09-04-2013 07:53 PM
Its been 2 months since I file and the issue begin at 1,500 miles. The dealer says I am eligible. But I never got a call from the rep.