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Unread 07-27-2014, 02:05 PM   #1
HSTNJEEP
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2013 WK 
 
Join Date: Jul 2014
Location: Chelsea, AL
Posts: 94
Are TSBs always free?

Or does you car have to be under warranty?
For instance, if you want a TSB applied due to a transmission issue, is it free as long as you are still covered by the powertrain warranty?

Also, can dealerships apply TSBs to older models, like a 2004 WJ? I never remember hearing about them years ago.

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2013 WK2 Laredo, 3.6, Mineral Gray
2004 WJ Special Edition, 4.0, Graphite Metallic
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Unread 07-27-2014, 03:11 PM   #2
14summithemi
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2014 WK 
 
Join Date: Sep 2013
Location: Bay Village, OHIO
Posts: 637
TSB's are a "free" repair only during applicable warranty period. Recalls are free regardless of warranty status. Yes on tranny TSB assuming its not one of the excluded things.
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Unread 07-27-2014, 05:37 PM   #3
ColdCase
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2011 WK 
 
Join Date: Sep 2009
Location: New England
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Just to prepare you. You can't typically go into most dealers and request a TSB, you have to describe the symptoms and hope the dealer tech will pick up on it (perhaps a suggestion would help).

In the initial 36 mo warranty typically there usually is no issue. Beyond 36 months they may want a diagnostic fee to first determine what the issue is. If a warranty item, the fee is covered, otherwise you eat it. Some dealers don't charge the diagnostic fee if its obviously driveline related. Out of warranty, its like any other repair, you pay them a diagnostic fee and they determine the issue and they charge you to make the repair if you chose to do it there... wether its covered by a TSB or not.

Recalls are different, they are always covered.
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