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Unread 07-28-2013, 09:25 AM   #121
LibGrandCher
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2012 WK 
 
Join Date: Feb 2012
Location: , Ontario
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Quote:
Originally Posted by arkybobbie View Post
I bought a 2011 GCO Summit new in April, 2011. It had a shudder when driving at speeds of 35-60 mph. The dealership admitted early that they had no idea what the problem was and therefore, no fix.
Wrote to Chrysler CEO and was assigned a "person" to oversee repair of my Jeep. Many conversations and trips to various dealers, Chrysler replaced the transmission with a new complete transmission at 12,000 miles.
The problem became more pronounced and happened more frequently. Another letter to the CEO and Chrysler dispatched a "tech" from Dallas. He drove the Jeep and said the problem was the MDS, Switching from 8 to 4 cylinders and back (avg of 20 times/min). He could not explain why the front tires were worn slick in 16000 miles. I explained that my theory was that there was a faulty sensor on the "On Demand " 4 wheel drive system. That is the only explanation for the abnormal wear on the front and rear tires. I replaced the two front tires and had a qualified alignment shop check the front alignment and it was within Chrysler specs. The alignment tech said in 38 years he had not seen a wear pattern on any vehicle like that and had no suggestion as to the cause.
I am thoroughly convinced after more than two years (20000 miles) driving the jeep that my problem is that the "On Demand" 4 wheel drive system is trying to kick in on small inclines under load. Accelerate and the shudder goes away.
Chrysler tech answer, "do no ever let the Jeep get under load".
I feel your pain on all those conditions.

I don't think that its the on demand system that's causing the shudder though.

I'm no techy but unless you have a 2 wheel drive truck I believe the 4 wheel system is always engaged.

My dealer seem to think its the MDS as well.
They have no fix.

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Unread 07-28-2013, 03:06 PM   #122
arkybobbie
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transmission shudder

I have a 2011 GC Overland Summit w/ 5.7 Hemi. have had and still have a similar problem. Read my post. I believe the problem is that the On Demand 4 wheel drive sensor is faulty
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Unread 07-29-2013, 02:01 PM   #123
rjrobinson3
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Location: Phoenix, AZ
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Here is the latest bulletin that I found on Jeep Garage:

Star Case

Case Number: S1118000038

Release Date: 08/07/2011

Symptom/Vehicle Issue:
Surge Or FishBite (Tug-Pull Sensation) Sometimes Felt On Smooth Roads Between 40 - 80 MPH Accelerating

Discussion:
Some customers may voice a concern that there is a Surge or Tugging (tug) or even a Fish-bite like condition that they are experiencing.
These customers typically complain under specific conditions (Transmission in 4th or 5th gear with the torque converter locked,
vehicle accelerating with the throttle position 30% or greater, and vehicle speed between 40 and 80 MPH.

New PCM Software is in development as is tentatively timed to be available by September 2013.

This Software will be applicable for 2011, 2012 and 2013 Model Year Vehicles.

This condition is not detrimental to the internal Engine components, and the “Fish Bite” sensation is reduced when the vehicle is being operated with 89 octane fuel.
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Unread 07-29-2013, 05:05 PM   #124
txwest
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Quote:
Originally Posted by JeepCares View Post
fyi-

Service Bulletin NUMBER: 21-006-13
GROUP: Transmission and Transfer Case
DATE: July 25, 2013
SUBJECT:
Flash: Transmission Performance Enhancements
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.
MODELS:
2009 - 2012 (WK) Grand Cherokee
2009 - 2010 (WH) Grand Cherokee (International)
2009 - 2010 (XK) Commander
2009 - 2010 (XH) Commander (International)
NOTE: This bulletin applies to vehicles equipped with a 5.7L engine (sales code EZH).
SYMPTOM/CONDITION:
A small number of customers may experience any of the following:
· Erratic or inconsistent initial 2-3 upshift(3-4 upshift on 2012 MY vehicles)
· Sluggish performance during low speed/rolling stop maneuvers(2012 MY vehicles only)
Transmission Enhancements are also included with this software release. These changes include the following:
· Enhanced torque converter lock-up schedule to reduce transmission operating temperatures(2009 MY vehicles only)
Recently posted to another thread......

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Unread 08-01-2013, 10:57 AM   #125
brn2skifst
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First Feb 2013, then July 2013 now Sept? 17K miles and mine still does it. running 93 octane has no effect on fishbite but it does run better with at least 89 when they go to winter formulated gas. Summer no dicernable difference. I drive in sport and put it in 5th or 6th and the problems dimishes a lot. Still I should not have to do that with a $46K vehicle.
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Unread 08-07-2013, 05:16 PM   #126
Uponone
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Did you guys try to run it in Snow mode ... it reduces my shudder dramaticaly ... This shudder issue is driving me nuts.
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Unread 08-07-2013, 06:20 PM   #127
LibGrandCher
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Quote:
Originally Posted by Uponone View Post
Did you guys try to run it in Snow mode ... it reduces my shudder dramaticaly ... This shudder issue is driving me nuts.
I don't think this is a good idea-> "running in snow mode".

Transmission is not design to run on dry pavement in the snow setting.
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Unread 08-07-2013, 06:53 PM   #128
Uponone
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I don't run it all the time .. I just did it so I can explain to my dealer what the F@&? is going on ...
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Unread 08-13-2013, 07:41 PM   #129
Wasatchwk2
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Hey all,

Just a quick update, I took mine in and the dealer said that they had an update for the transmission shudder. They claimed that had to order the update and scheduled me to take the jeep back on 08/20, I will keep you all posted. Anyone else have any luck with this?
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Unread 08-13-2013, 09:42 PM   #130
HEMIjeep360
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Quote:
Originally Posted by Wasatchwk2 View Post
Hey all,

Just a quick update, I took mine in and the dealer said that they had an update for the transmission shudder. They claimed that had to order the update and scheduled me to take the jeep back on 08/20, I will keep you all posted. Anyone else have any luck with this?
There is nothing out for it yet. Bend over.
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Unread 08-14-2013, 08:37 AM   #131
Uponone
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Quote:
Originally Posted by HEMIjeep360 View Post
There is nothing out for it yet. Bend over.
Problem is ... I'm F$&" TIRED of bending over this Jeep that costed me 60k ....
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Unread 08-14-2013, 09:35 AM   #132
LibGrandCher
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I got a same kinda blow off.

My regular dealership said "the Transmission guy "won't be in for a week.

Went to a second dealership they said,"your VIN is the software update group, we have to plug it in to see if it will take come back next week".

I have an appointment for tomorrow when the transmission guy comes back.

My hunt for satisfaction continues .
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Unread 08-14-2013, 05:21 PM   #133
rjrobinson3
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I just called AutoNation Jeep near my work and the service adviser was not able to find any new PCM updates for a 2013 GC 5.7L. I'd love it if he was wrong.
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Unread 08-20-2013, 08:28 PM   #134
Uponone
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Well my GC entered the dealer today. I have to admit the Advisor and Mechanics are super interested in resolving the problem. Spent all day inspecting everything and test driving it ...
They called up Chrysler Canada and updating software ... they were not happy with the results of the software flash ... they are ordering some parts that Chrysler told them to change to try and resolve my vibration ( shudder as some of you would call it ).

Will keep people posted in the coming days.
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Unread 08-21-2013, 05:21 PM   #135
txwest
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My '12 5.7/tranny works much better after two TSBs. One for hard shift from D to N and the other is the most recent one for "slow response to moderate throttle input at slow speeds, not wanting to downshift. Also causing lunging sensation"

It is very quick to react now and there is a lot more torque being put to the ground than before. The RPMs have also changed. It is down to 16-1700 RPM at 70mph when it was usually closer to 2k. It reaches 2k around 82mph. Better MPGs!

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Past Jeeps:
'80 CJ-7 I6 4x4 Std
'86 Comanchee I4 4x4 Std
'99 WJ Laredo 4.0 4x4 AWD
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