FCA Customer Care
Join Date: Jan 2012
Location: MOPAR World Headquarters
SERVICE BULLETIN 24-002-12 - 2012/13 WK-A/C Does not Activate While In Remote Start
SERVICE BULLETIN NUMBER: 24-002-12
GROUP: Heating & Air Conditioning
DATE: October 25, 2012
2012 - 2013 (WK) Grand Cherokee
NOTE: This bulletin applies to vehicles equipped with Air Conditioning ATC with Dual Zone Control (Sales Code HAF) or ATC with 3 Zone Temperature
Control (HAH) built between January 16, 2012 (MDH 0116XX) and August 8,
2012 (MDH 0808XX).
Customers may indicate that the A/C will not work when the vehicle is started using their remote start feature.
Using a Scan Tool (wiTECH™) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all other A/C functions operate as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the above condition is present, perform the Repair Procedure.