SERVICE BULLETIN 24-002-12 - 2012/13 WK-A/C Does not Activate While In Remote Start - JeepForum.com

 
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post #1 of 10 Old 10-25-2012, 11:47 AM Thread Starter
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SERVICE BULLETIN 24-002-12 - 2012/13 WK-A/C Does not Activate While In Remote Start

SERVICE BULLETIN NUMBER: 24-002-12
GROUP: Heating & Air Conditioning
DATE: October 25, 2012

MODELS:
2012 - 2013 (WK) Grand Cherokee
NOTE: This bulletin applies to vehicles equipped with Air Conditioning ATC with Dual Zone Control (Sales Code HAF) or ATC with 3 Zone Temperature
Control (HAH) built between January 16, 2012 (MDH 0116XX) and August 8,
2012 (MDH 0808XX).

SYMPTOM/CONDITION:
Customers may indicate that the A/C will not work when the vehicle is started using their remote start feature.
DIAGNOSIS:
Using a Scan Tool (wiTECH™) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all other A/C functions operate as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the above condition is present, perform the Repair Procedure.

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post #2 of 10 Old 10-25-2012, 11:50 AM
ColdCase
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Thanks Lee

Current: 2011 Grand Cherokee Overland V8, 2009 Liberty Rocky Mt V6
Previous: 2000 Grand Cherokee Laredo I6, 1979 CJ7 I6 Quadratrac
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post #3 of 10 Old 10-25-2012, 11:52 AM Thread Starter
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I feel bad because I think someone mentioned he had this problem, but I can't find the post. Hope he sees this.
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post #4 of 10 Old 10-25-2012, 12:09 PM
eibyer
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Finally! Thanks
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post #5 of 10 Old 10-25-2012, 12:46 PM
97HMCS
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Hey Lee, What's the actual Repair Procedure?
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post #6 of 10 Old 10-25-2012, 07:38 PM
newtoncd8
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I am not Lee, but here you go:

REPAIR PROCEDURE:
1. Using the wiTECH Diagnostic Application for flashing a ATC is made available through the wiTECH Diagnostic Application. For instructions select the “HELP” tab on upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the Welcome to wiTECH Help screen were help topics can be selected.
2. Clear any DTC's that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow the tech to clear them.
3. Cycle the ignition switch.
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post #7 of 10 Old 10-25-2012, 11:00 PM
ColdCase
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Sounds like its a software update (so called reflash)

Current: 2011 Grand Cherokee Overland V8, 2009 Liberty Rocky Mt V6
Previous: 2000 Grand Cherokee Laredo I6, 1979 CJ7 I6 Quadratrac
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post #8 of 10 Old 10-26-2012, 06:24 AM Thread Starter
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newtoncd8 and ColdCase both have it right
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post #9 of 10 Old 05-03-2013, 02:43 PM
eibyer
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I apologize for reviving an old thread. It's almost summer again and it's time to get this addressed at the dealer. This TSB only mentions HAF and HAH sales code, what about us with the HAD (manual temp control)?
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post #10 of 10 Old 05-03-2013, 03:35 PM
97HMCS
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Quote:
Originally Posted by eibyer View Post
I apologize for reviving an old thread. It's almost summer again and it's time to get this addressed at the dealer. This TSB only mentions HAF and HAH sales code, what about us with the HAD (manual temp control)?
Sorry SOL (just kidding). I don't think the HAD has been addressed. Perhaps Lee or someone else can help you.
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