Service Bulletin 08-049-13 - 2014 WK - RA3 And RA4 Radio Enhancements
(ignore if not interested)
Service Bulletin NUMBER: 08-049-13
DATE: June 29, 2013
RA3 And RA4 Radio Enhancements
This bulletin involves upgrading the software on the RA3 or RA4 Radio.
2014 (WK) Grand Cherokee
NOTE: This bulletin applies to vehicles built on or before June 15, 2013 (MDH
0615XX) equipped with SMART TOUCH 3 AM/FM/SAT/BT/VOICE (sales code
RA3) or SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE (sales code RA4).
A customer may experience, one or more of the following conditions.
· Radio reset, screen lockup, blank screen or sluggish system response time.
· Loss of vehicle position on NAV map.
· Compass indicator turns off.
· Erratic changes to vehicle icon on NAV map.
· Touch screen shut down message.
· Radio surround sound will not stay ON.
· Driver memory feature causes Sirius XM failure.
· Loss of radio presets.
· Battery drain - due to radio remains on.
· Uconnect apps don't load.
· AM/FM popping noises and/or static.
· Backup camera display is blank.
U.S. Top Care
Chrysler Group LLC