Originally Posted by bobs4state
It is two speakers in particular. Either the speakers are blown (most likely) or the panels around them are buzzing. Regardess, it makes no difference what is playing. It is a Summit so it the top model - 8.4AN.
I found a service bulletin that could be related to your audio concerns and have provided it below for you review. Let me know if you would like assistance scheduling an appointment with your dealer.
TSB: 08-036-14 REV. A
RA3 RA4 Radio Enhancements
This bulletin involves inspecting and updating the radio software, if required.
2013-2014 (DS) Ram 1500 Pickup
2013-2014 (DX) Ram Pickup (Mexico)
2013-2014 (DD) Ram 3500 Cab Chassis
2013-2014 (DJ) Ram 2500 Pickup
2013-2014 (DP) Ram 4500/5500 Cab Chassis
2013-2014 (D2) Ram 3500 Pickup
2014 (WK) Grand Cherokee
2014 (WD) Durango
2013-2014 (ZD) Viper
2014 (KL) Cherokee
NOTE: This bulletin applies to vehicles equipped with one of the following radios.
Uconnect 8.4A AM/FM/BT/ACCESS (sales code RA3).
Uconnect 8.4AN AM/FM/BT/ACCESS/NAV (sales code RA4).
A customer may experience, one or more of the following conditions.
**Navigation function may resets itself after using One-Shot Voice Recognition (VR)**.
**Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns**.
**GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions**.
**A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicles phone works properly**.
**Back-up camera image may be unclear or jittery/stutters at times**.
Enables Via Mobile software features when released to consumers. (U.S. market only)
Able to adjust audio balance / fade settings during a VR session.
Correct, condition where user could not exit screen off mode.
Mute button status was not being displayed correctly.
Presets where not shown correctly or were deleted.
Enhancements to POI.
ParkSense tone continuously on.
Enhancement to navigation routing.
Radio display may shows Please insert USB Stick.
Enhancement made when video is display in radio when using PAL format video disks.
Corrected the temperature slider bar not updating on Manual Temperature Control vehicles.
Navigation may not start or may lose position.
Rear camera may show a black screen for 3 seconds upon going to reverse.
Enhancements for iPod or iPhone devices that may not start playing after connecting.
iPod would not resume playing after a VR session or phone call
Radio reset, screen lockup, blank screen or sluggish system response time.
Compass indicator turns off.
Touch screen shut down message.
Radio surround sound will not stay ON.
Driver memory feature causes Sirius XM failure.
Loss of radio presets.
Battery drain - due to radio remains on.
Uconnect apps don't load.
AM/FM popping noises and/or static.
Backup camera display is blank.
Compass direction may be incorrect.
Vehicle's Icon changes on the navigation map.
Loss of vehicle position on NAV map.
Vehicle Phone Requires Service message appears on 8.4 screen.
Nav turn-by-turn enhancements.
Nav map guidance enhancements.
Nav text overlaps in detour menu.
Nav map, vehicle location enhancements in areas with low GPS signals.
Navigation shows vehicle in San Antonio, TX.
Screen only displays startup Logo.
Screen Half Black Half White after update.
Radio locked up after attempting to update with a corrupted or incorrect USB flashdrive.
Phone/Navigation Overlay Screen Freeze (WK only).
Heated seat controls through radio do not function/display correctly during startup.
Speed controlled volume not functioning correctly.
Steering Wheel Control operation corrected at startup.
Tuner mutes on startup.
HD now defaults to 'OFF' for reduced complaints about 'channel switching' .
LO temps displayed upon each vehicle start.
HMI Lock up in SXM mode after ignition cycle.
Voice Recognition (VR) enhancements.
Point of interest screen locks up.
Error message when plugging in iPod.
Balance/fade setting changes after ignition cycle.
Phone book enhancements.
Rear climate control display frozen.
Erratic pop ups in HMI.
Blue tooth, phone, iPod, auto streaming, connecting/disconnecting enhancements.
Phone quality and pairing enhancements.
Audio control locked after using VR feature.
Travel link enhancements.
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available. If
Audio DTC's are present, record them on the repair order and repair as necessary before
proceeding further with this bulletin.
If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.