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Unread 02-11-2014, 10:08 AM   #1
pooh67br
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2014 WK 
 
Join Date: Jan 2014
Location: North East, Maryland
Posts: 11
Radio muted itself on my 2014 Grand Cherokee

I just found this issue this morning on my way to work. The radio didn't have sound suddenly. I tried to switch from Sirius to FM and back to Sirius, still didn't work. the sound came back itself several minutes later. it happened a couple of times. anybody has experienced the same issue? thanks.

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Unread 02-14-2014, 08:43 AM   #2
TurboRush
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Location: Portsmouth, NH
Posts: 207
Did sound play while it was on FM or was it just lost while on Sirius? If just sirius you probably dropped signal, it shouldn't drop for that long but I guess if there is enough interference it could happen. There is also a TSB out there for owner complaints that signal drops frequently or more than it should - they install a new shark fin.
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Unread 02-16-2014, 06:51 PM   #3
oldmac1
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Same thing happened to me on the 11th also before noon. Am and FM worked fine but no Sirius, I called them and they put me on a 8 minute hold (their statement, not mine). After holding on over 10 minutes I hung up and tried it again from FM and it worked fine. Sure looks the same issue you had in the same morning.
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Unread 02-17-2014, 08:39 AM   #4
TurboRush
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Hmm, wonder if Sirius had an outage that day
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Unread 02-17-2014, 11:41 AM   #5
lakeglenville
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I believe there are still radio issues. I have had all the flashes done to my overland and yet I still have radio issues(Freezing, screen going blank). I was told there is another flash coming down the pike in the next few weeks
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Unread 02-17-2014, 12:42 PM   #6
TurboRush
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Quote:
Originally Posted by lakeglenville View Post
I believe there are still radio issues. I have had all the flashes done to my overland and yet I still have radio issues(Freezing, screen going blank). I was told there is another flash coming down the pike in the next few weeks
What you are experiencing appears to be a completely different issue then what is being discussed here.

That said, most others that have seen something like that have been successful in getting the head unit replaced with a new one.
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