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Unread 05-28-2013, 12:39 PM   #1
Brady12
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Location: Des Moines, IA
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Problem w/nav and sirius radio connection...

2011 Hemi Limited.
For the past few weeks I have been getting intermittent connection to Sirius. No connection at all if there are clouds in the sky. I noticed today my GPS is not picking up sattelites.
I called my Jeep dealership who told me to call Sirius to have them send a signal to me.
It seems like it is a issue with the antenna, but everything looks fine when I looked it over.
Anybody have similair experience or any thoughts. Thanks

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Unread 05-28-2013, 10:34 PM   #2
Brady12
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Anybody have any thoughts. Talked to Sirius and not a problem on their end they thought it was the head unit
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Unread 05-29-2013, 08:45 AM   #3
jacko15
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Take it to the dealer. Tell him what Sirius said, and don't let them blow you off again.
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Unread 05-29-2013, 12:36 PM   #4
eibyer
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Weird, there's another posting on another forum about his nav and sirius problem also, something about checking cable, I wonder if this is related. Solar flares??
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Unread 05-29-2013, 04:08 PM   #5
Brady12
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Quote:
Originally Posted by eibyer
Weird, there's another posting on another forum about his nav and sirius problem also, something about checking cable, I wonder if this is related. Solar flares??
Any idea what forum?
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Unread 12-10-2013, 04:33 PM   #6
storyk1
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Thumbs down 2014 Jeep Cherokee poor quality satalite radio

I have just purchased the 2014 Jeep Cherokee Overlander. It is equipped with a satellite radio that performs very poorly both in sound quality and coverage cuts out if you pass a tall building.
The sound quality is far less than the FM and CD function
I took it to the dealer and they said they checked the Satellite Antenna and radio and there is nothing wrong with it
It sounds cheaper that any 10,000 rental car
Not very impressive for a 62,000.00$ vehicle , I am still trying to get the dealer to acknowledge there is something wrong.
Has anyone else experienced this problem?
Ken in Edmonton Canada
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Unread 12-10-2013, 05:39 PM   #7
SessionRider
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I have had similar issues with the satellite radio as well. I talked to a couple of people I know who have it in their vehicles. What it seems to come down to is all the satellites used are US based and they tend to have an orbit in the southern. US. As it is line of sight to the satellite, there is a tendency for interference at low angles and through obstacles. I also find here in BC the mountains are a big issue as well for me. My stepson has it up in Ft. McMurray and doesn't seem to have any issues in wide open spaces. As a result I probably won't renew the Sirius subscription after the one year free period.
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Unread 12-11-2013, 07:41 AM   #8
2kg4u
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I think your issue is with SiriusXM, not the vehicle. I'm still in the trial period and have been doing research to see if I want to purchase it when the trial is over, and sound quality is certainly not at the level of an FM station. Signal fade is on par (where I drive) with an AM station ... subject to line of sight interferance.
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Unread 12-11-2013, 11:19 AM   #9
Cbwms
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There is a TSB for the 2014 WK2 that covers Sirius connection problems. Came out Dec. 3rd. TSB# 08-089-13
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Unread 12-11-2013, 10:36 PM   #10
MattXJ
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Yeah, but it only applies to 2014s in the US market.


http://www.wk2jeeps.com/tsb/tsb_wk2_0808913.pdf


I'm not subject to the issue described in this TSB, but I've had intermittent Sat&GPS signal issues for the last week or two. Navi would display my current location slightly adjacent to my real location, causing the route guidance to constantly be recalculating, jumping onto nearby roads, etc. The clock on UConnect would be out of sync, or frozen displaying the time from the previous engine cycle. Also had XM cutting out more frequently than usual... Hoping it's just a weather anomaly.
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Unread 12-12-2013, 07:50 AM   #11
ColdCase
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Are other vehicles in you area also having signal issues?
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Unread 12-12-2013, 11:27 PM   #12
MattXJ
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Not that I'm aware of, but haven't really asked around. It seems in the last couple days the issue has cleared up. No more GPS or Sat radio problems.
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Unread 01-09-2014, 11:04 AM   #13
mark1118
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Intermittent Sirius signal started the last week or so. Same thing happened last year contacted Sirius did the signal thing, but no improvement. It actually became unusable but I never went to the dealer (my bad). Then in March or April it began to function properly so I said heck with the dealer and decided to see if would occur again and that is where I am today. It is still usable at this time but progressively getting worse. As a side note AM/FM function is good.
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Unread 08-01-2014, 02:58 PM   #14
canuk109
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I have the same problem. Sometimes while I am in the open the sirius radio keeps on searching. One time I started the car and it kept on changing channels on it's own. I took it to the dealer, they updated the software, the same problem is still there.
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Unread 08-20-2014, 06:39 PM   #15
jelliclecats
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Sirius trouble

Quote:
Originally Posted by storyk1 View Post
I have just purchased the 2014 Jeep Cherokee Overlander. It is equipped with a satellite radio that performs very poorly both in sound quality and coverage cuts out if you pass a tall building.
The sound quality is far less than the FM and CD function
I took it to the dealer and they said they checked the Satellite Antenna and radio and there is nothing wrong with it
It sounds cheaper that any 10,000 rental car
Not very impressive for a 62,000.00$ vehicle , I am still trying to get the dealer to acknowledge there is something wrong.
Has anyone else experienced this problem?
Ken in Edmonton Canada
Same problem here. Did the Sirius reboot with no improvement. Appointment with dealer is tomorrow. My wife's Ford Fusion's SAT radio works flawlessly so I'm concluding that it's a Jeep thing.
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