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Unread 03-07-2015, 12:45 PM   #1
FrankAN
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2014 WK 
 
Join Date: Mar 2015
Location: Ottawa, Ontario
Posts: 36
Owner's Manual

Just curious. How many of you have requested a hard copy of the Owner's Manual. My new 2014 Limited came with a User guide and digital copy of the Manual. Chrysler states that the original owner is entitled to a complimentary hard copy of the Manual, if you call them or request from the dealer. When I called Chrysler they said they had none left and to call the dealer. Dealer seems clueless about this.

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Unread 03-07-2015, 01:00 PM   #2
perpster
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2015 WK 
 
Join Date: Dec 2014
Posts: 304
I called and Chrysler/Jeep sent them within a few day (2015 model year). Interestingly, even though I gave the vin on the phone and said it's an Overland, they sent Owner's Manuals for both GJC and SRT.
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Unread 03-07-2015, 02:29 PM   #3
jacko15
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2014 WK 
 
Join Date: Oct 2008
Location: Pennsylvania's North Shore
Posts: 1,093
Got mine within a week of ordering. Try your dealer.
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Hers: 2008 Jeep Compass Sport
Mine: 2014 Jeep Grand Cherokee Overland V/6 ORA II
Michelin LTX M/S 2's
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Unread 03-08-2015, 08:20 PM   #4
rmcalis
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2014 WK 
 
Join Date: Jun 2005
Location: Tulsa, OK
Posts: 193
Call Chrysler again, you will probably get a different customer service rep who will know what you need and get it. Surprising how many times this has worked for me in various situations.
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Unread 03-09-2015, 07:59 AM   #5
JeepCACares
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Join Date: Oct 2014
Location: Windsor, Ontario
Posts: 309
Quote:
Originally Posted by FrankAN View Post
Just curious. How many of you have requested a hard copy of the Owner's Manual. My new 2014 Limited came with a User guide and digital copy of the Manual. Chrysler states that the original owner is entitled to a complimentary hard copy of the Manual, if you call them or request from the dealer. When I called Chrysler they said they had none left and to call the dealer. Dealer seems clueless about this.
FrankAN,

Congratulations on your new Jeep! As a new owner you are entitled to a hard copy of the owner's manual at no charge. The phone # to request a manual is 1-800-387-1143.

If you have any further questions, please feel free to PM me.

Dave P.
Top Care Specialist
FCA Canada
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Unread 03-09-2015, 12:25 PM   #6
FrankAN
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2014 WK 
 
Join Date: Mar 2015
Location: Ottawa, Ontario
Posts: 36
Thanks to everyone for your replies. Called again and my Owner's Manual is on its way!
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