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post #1 of 6 Old 03-07-2015, 11:45 AM Thread Starter
FrankAN
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Join Date: Mar 2015
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Owner's Manual

Just curious. How many of you have requested a hard copy of the Owner's Manual. My new 2014 Limited came with a User guide and digital copy of the Manual. Chrysler states that the original owner is entitled to a complimentary hard copy of the Manual, if you call them or request from the dealer. When I called Chrysler they said they had none left and to call the dealer. Dealer seems clueless about this.

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post #2 of 6 Old 03-07-2015, 12:00 PM
perpster
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I called and Chrysler/Jeep sent them within a few day (2015 model year). Interestingly, even though I gave the vin on the phone and said it's an Overland, they sent Owner's Manuals for both GJC and SRT.
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post #3 of 6 Old 03-07-2015, 01:29 PM
jacko15
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Got mine within a week of ordering. Try your dealer.

Hers: 2008 Jeep Compass Sport
Mine: 2014 Jeep Grand Cherokee Overland V/6 ORA II
Michelin LTX M/S 2's
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post #4 of 6 Old 03-08-2015, 07:20 PM
rmcalis
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Call Chrysler again, you will probably get a different customer service rep who will know what you need and get it. Surprising how many times this has worked for me in various situations.
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post #5 of 6 Old 03-09-2015, 06:59 AM
JeepCACares
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Quote:
Originally Posted by FrankAN View Post
Just curious. How many of you have requested a hard copy of the Owner's Manual. My new 2014 Limited came with a User guide and digital copy of the Manual. Chrysler states that the original owner is entitled to a complimentary hard copy of the Manual, if you call them or request from the dealer. When I called Chrysler they said they had none left and to call the dealer. Dealer seems clueless about this.
FrankAN,

Congratulations on your new Jeep! As a new owner you are entitled to a hard copy of the owner's manual at no charge. The phone # to request a manual is 1-800-387-1143.

If you have any further questions, please feel free to PM me.

Dave P.
Top Care Specialist
FCA Canada
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post #6 of 6 Old 03-09-2015, 11:25 AM Thread Starter
FrankAN
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Join Date: Mar 2015
Location: Ottawa
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Thanks to everyone for your replies. Called again and my Owner's Manual is on its way!
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