I am a new member from Australia.
I have recently purchased a 2012 Grand Cherokee Overlander – Automatic /Diesel
I am having troubles with the steering in my jeep. As soon as I got it home I noticed the car pulls to the left. Not by a little, but a lot (steering wheel on the right hand side in Australia). I took it back to the dealer and he asked if I had hit a rock or played with the electronic suspension and I said no.
They serviced the jeep and rotated and balanced all 4 wheels several times and at different places as they weren’t happy with the results. They have slightly fixed the problem (they did remove the steering wheel and move it around so I was told).
But this still hasn’t fixed the problem, as soon as I take my hands off the steering wheel it still cocks to the left (not as bad as before, say 10-15degs). At normal speeds it is fine, but highway speeds you can’t let go of the wheel otherwise you will end up in the ditch within 5 seconds.
I have just taken back to the dealer recently and they flew a technician from jeep Australia over to look at the it and now they are saying it is normal and that this normal trait of jeeps, I have driven a few new cars recently and none of them do this, they all have neutral steering.
Do any of you have similar problems or have heard of this occurrence before.