Thanks for all your informative messages, this is a Jeep dealership where the 12 JGC limited was purchased...it is reassuring from your posts to know that they may have a master key or used another socket...downfall is a real pro would have the same equipment to steal the wheel... on my next service I will clear this up with them and report back, rather then being too defensive. The vehicle only has 8000 miles at this point.
Originally Posted by marcl2012 View Post
Mine: 2014 Jeep Grand Cherokee Overland V/6
Hers: 2017 Jeep Compass Latitude 4x4
If a tire shop strips one of those by over torquing it, it'll make your day miserable. I had to hammer a 3/4 in socket on one to get it off. I'd never use those things again. BTW, has ChryCo finally stopped using those cheap lug nuts with the stamped steel covers that twist and fall off when over torqued. That's why I rotate my own tires.
2007 WK Limited Hemi QDII
1998 ZJ Laredo 4.0 Selectrac
Just a quick update to all...I got a short survey sent to me from the company/dealership and wrote them the story and ended up calling customer service over this as I was contacted... the reply was this; if the lock nut is not sitting on the passenger seat ahead of the service the technician uses the master to get the nut off. I was told that it's not good policy for the tech to go into the glove box...and they reassured me that this is how they do it....so I took his word for it...thanks again for your detailed replies.
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