Key detection problem - JeepForum.com
 
LinkBack Thread Tools
post #1 of 13 Old 08-09-2011, 03:25 PM Thread Starter
GatorMike
Registered User
2011 WK 
 
Join Date: Jun 2008
Location: FL
Posts: 8
Key detection problem

Have had about 4 instances in the past week where a passenger opens the door with the Jeep running and then I get the message that the Key has left the vehicle, when it has not. After opening and closing both the passenger and driver side doors a couple of times I've been able to clear the message. Any idea what's causing this? Thanks in advance!

GatorMike is offline  
Sponsored Links
Advertisement
 
post #2 of 13 Old 08-09-2011, 06:12 PM
JoeSchmoe007
Registered User
 
Join Date: Sep 2010
Location: New York
Posts: 148
I had exactly the same problem once. Also had "key is not detected" when trying to start the car multiple times.

There is TSB that I hope will fix this - I plan to get it done:

http://www.wk2jeeps.com/tsb/tsb_wk2_0802411a.pdf
JoeSchmoe007 is offline  
post #3 of 13 Old 08-10-2011, 01:33 PM Thread Starter
GatorMike
Registered User
2011 WK 
 
Join Date: Jun 2008
Location: FL
Posts: 8
Greatly appreciate the info! Anybody found another way to clear this message, other than opening and closling the doors?
GatorMike is offline  
post #4 of 13 Old 08-28-2011, 04:02 PM
rlj
Registered User
 
rlj's Avatar
 
Join Date: Jun 2006
Location: Atlanta
Posts: 473
Mine did this a few months back, dealer ordered a new key and issue was solved. It's a key issue.

2011 WK2 Overland
2007 JK Sahara Unlimited
2003 TJ X
rlj is offline  
post #5 of 13 Old 08-28-2011, 08:19 PM
hur1ey02
Registered User
2011 WK 
 
Join Date: Mar 2010
Location: Abingdon, VA
Posts: 170
hit unlock on your fob.. that always recognizes it for me.

Current - 2011 WK2 Laredo X (Inferno Red)
2013 Scion FR-S (Raven Black)
Past - 2008 JK Unlimited Sahara (Black)
2004 TJ RME (Flame Red)
hur1ey02 is offline  
post #6 of 13 Old 09-01-2011, 06:42 PM
mchassler
Registered User
2011 WK 
 
Join Date: Dec 2010
Location: Harford County
Posts: 122
I switched key fobs when it started to not recognize... I'd be in the car with the key in my hand and it would indicate that it wasn't detected.
mchassler is offline  
post #7 of 13 Old 10-07-2011, 08:19 PM
rudeney
Registered User
2014 WK 
 
Join Date: Sep 2011
Location: Birmingham
Posts: 151
Last Sunday, after our first week of ownership, my wife called while out shopping and said the Jeep wouldn't start. The message "key not detected" was on the MFD, even though the key was in her purse on the passenger seat. She tried placoing the key next to the START button, but no luck. I told her to use the fob to lock and unlock the doors and that triggered it to work. Then, every other day, this same thing happened. Yesterday morning, it seemed nothing we did would get it to recognize the key to start. One time when pressing the START button, I saw the message "Remote start not possible" on the MFD. I finally did something to get it started and took it to the dealer. They kept it overnight and were able to duplicate the problem. They fixed it by reprogramming the keys and the car electronics. Oddly enough, ours is a June 2011 build, and the referenced bulletin above notes that it's only for April and earlier builds. I hope what they did was a permanent fix.
rudeney is offline  
post #8 of 13 Old 04-10-2013, 02:09 PM
bobbyjo
Registered User
2011 XJ Cherokee 
 
Join Date: Apr 2013
Location: Thunder Bay
Posts: 2
I have a 2011 Jeep Grand Cherokee and have problems with key recognition from day one when I purchased it brand new from the dealer. I consistantly have issues where the key is not recognized and a sensor says that the key has left the vehicle. Obviously it has not, and this happens while I am driving, in park, sitting at a light, etc. Now it has happened when using the remote start, I cannot enter the car or unlock the door, and once inside, the sensor goes off, with the alarm and I cannot turn the car off or get the alarm to stop for several minutes. I brought it to the dealer again (this is #8) and they say it is just the battery in my key fob. But they have the wrong key - this one wasn't the one we had in the car at the time. They have exchanged one key fob, reset the sensor numerous times, changed key battery and it keeps happening. I need help...any suggestions?
bobbyjo is offline  
post #9 of 13 Old 04-10-2013, 03:14 PM
gabbagabba
Registered User
2014 WK 
 
Join Date: Jan 2013
Location: Southwest
Posts: 446
Quote:
Originally Posted by bobbyjo View Post
I have a 2011 Jeep Grand Cherokee and have problems with key recognition from day one when I purchased it brand new from the dealer. I consistantly have issues where the key is not recognized and a sensor says that the key has left the vehicle. Obviously it has not, and this happens while I am driving, in park, sitting at a light, etc. Now it has happened when using the remote start, I cannot enter the car or unlock the door, and once inside, the sensor goes off, with the alarm and I cannot turn the car off or get the alarm to stop for several minutes. I brought it to the dealer again (this is #8) and they say it is just the battery in my key fob. But they have the wrong key - this one wasn't the one we had in the car at the time. They have exchanged one key fob, reset the sensor numerous times, changed key battery and it keeps happening. I need help...any suggestions?
go to a new dealer. I went through the same song and dance with my 2011, took it there like 5 times, and then took it somewhere else for an oil change and they fixed it on the spot. said the other guys did not reprogram it right? no issues since
gabbagabba is offline  
post #10 of 13 Old 04-11-2013, 10:19 PM
SPL170db
Registered User
2011  
 
Join Date: Nov 2010
Location: Northern
Posts: 285
Goes without saying but in addition to the TSBs also be sure to keep a fresh battery in the fob
SPL170db is offline  
post #11 of 13 Old 04-24-2013, 09:15 AM
Trespasser
Registered User
1997 TJ Wrangler 
 
Join Date: Dec 2012
Location: Hatboro
Posts: 206
Also, don't forget you can pop the start button off and insert the key physically! I've had to do that on rare occasion when it glitches out.

My issue with Enter-N-Go is sometimes it takes 5 seconds to recognize I've left the car when I try to lock it from the outside button. I just stand there like an idiot hitting the button again and again until it locks. Dealer gave me a new set of keys a while back, but now that it has started up again and I'm out of warranty I just deal with it.
Trespasser is offline  
post #12 of 13 Old 04-27-2013, 06:29 PM
tubbyzj
Registered User
1990 XJ Cherokee 
 
Join Date: Aug 2007
Location: staten island ny an NEPA
Posts: 322
Just happen to me the dealer had lost the keys so they programmed one key today I went to get my second key now the new key does work with the push button thank god I read on the thread about the button coming out an being able to start

Its an 87
tubbyzj is offline  
post #13 of 13 Old 04-27-2013, 06:29 PM
tubbyzj
Registered User
1990 XJ Cherokee 
 
Join Date: Aug 2007
Location: staten island ny an NEPA
Posts: 322
But the remote works locks an unlocks an starts the car just doesn't work with push start or button on doors

Its an 87
tubbyzj is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.



Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Jeep Forums Replies Last Post
problem with seat Osubeaver WK2 Grand Cherokee Forum 13 08-17-2011 12:34 PM
Radiator Problem Zirdi WK2 Grand Cherokee Forum 5 07-30-2011 04:22 PM
Problem in 4th and 5th gear daniele767676 WK2 Grand Cherokee Forum 5 07-10-2011 12:56 PM
ACC, blind spot detection, crosspath detect pkg chiscoe WK2 Grand Cherokee Forum 4 02-23-2011 01:44 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome