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Unread 05-09-2014, 02:42 PM   #1
pwrdbym
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Diesel DEF fluid level on delivery

I took delivery of my diesel about three weeks ago and it has only 650 miles thus far. I noticed my DEF level indicator in the EVIC is reading only 40% full. Shouldn't it be full? Other owners please chime in on your delivery levels before I make a phone call.


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Unread 05-09-2014, 02:58 PM   #2
Robert J. yates
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The dealer is supposed to fill the DEF tank for owner delivery.

http://www.wk2jeeps.com/tsb/tsb_wk2_2500613.pdf
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Unread 05-09-2014, 06:13 PM   #3
nwvalleyjock
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Mine was delivered with roughly the same amount of DEF. Made the dealer fill it since the little brochure about the diesel engine that came with the car states in it that the vehicle is delivered with a full DEF tank. Took them 6 gallons and that didn't quite do it, but that's all they had on hand! After 3,000 miles I still have about 75% left. BTW - LOVE this engine!!!
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Unread 05-09-2014, 08:22 PM   #4
dlthig
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100% from Benson Jeep in Greer, SC
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Unread 05-09-2014, 10:39 PM   #5
FreakyK
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Got mine at 100%. Also got 5 gallons extra in jugs due to they forgot to call me when my delivery detail was done. Got 2500km on it and it still says 100%.
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Unread 05-10-2014, 08:07 AM   #6
stevekcropper
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DEF tank half full on delivery

I was told this was the way it came, 1/2 full. I have since read on some Jeep literature that the tank comes full.
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Unread 05-10-2014, 09:03 AM   #7
womps
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Along with the manual I got a quick tips manual. It definitely says "your JGC is delivered with a full tank of d.e.f.". My Jeep was only 1/2 full at delivery. Dealer said that is how they come. I showed him the quick tips manual so he filled it up and gave me 10 liters to take home with me as well.
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Unread 05-10-2014, 09:45 AM   #8
fun2drive
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Mine was full at delivery.
Walmart has it for 12 bucks or so for 2 1/2 gal and also Home Depot has it for 11.97 same jug. I added 2 gals yesterday and discovered the spout that comes with the diesel is worthless. The spout that came in the jug worked just fine.

Be sure to NOT store this stuff which is nothing more than diluted acetic acid and pure water anyplace hot. It will evaporate and will kill your shelf life.
Big truck stops sell this at a fill up nozzle for less but there aren't any places like that where I live...
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Unread 05-11-2014, 10:11 AM   #9
stevekcropper
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I went backto my dealer yesterday and questioned the half full deal. Coming from the sales dept. (Maybe I should talk to service?) Their line is that Jeep sends them out 1/2 full and that they have to run down before filling to full for some technical reason to do with emissions ? Sounds like BS but can anybody shed light on this, why woild the factory only send them 1/2 full?
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Unread 05-11-2014, 10:25 AM   #10
Robert J. yates
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Quote:
Originally Posted by stevekcropper View Post
I went backto my dealer yesterday and questioned the half full deal. Coming from the sales dept. (Maybe I should talk to service?) Their line is that Jeep sends them out 1/2 full and that they have to run down before filling to full for some technical reason to do with emissions ? Sounds like BS but can anybody shed light on this, why woild the factory only send them 1/2 full?
Read the TSB in the link I provided at the top of this thread. Print it out and bing it to the dealer if you have to. It specifies why they are shipped with a partial fill and that they are supposed to fill it as part of customer delivery. It is also very clear they are to use new DEF and that it will desolve any crystallization from the factory fill. It also is very clear that the dealer will be reimbursed. It's not rocket science.
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Unread 05-11-2014, 12:07 PM   #11
henrysko
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It's just silly that a dealer would even shuffle around over this problem.
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Unread 05-11-2014, 02:41 PM   #12
stevekcropper
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thanks

Robert, thanks - after I posted last time I saw and read the link in your earlier post. It is what I thought, salesmans BS, and maybe ignorance.
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Unread 05-12-2014, 09:08 AM   #13
pwrdbym
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Thanks for the replies. I contacted my dealer about my DEF level and they agreed to top it off at no charge the next time I'm in. My GC was a dealer trade and I picked it up the same day it came in so I can't really blame them for not checking it, no reason they should.
I purchased some Peak brand DEF off Amazon to have on hand. I have a fridge in my garage that only holds beer, so I think I may store my DEF in there to help the shelf life.


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Unread 05-14-2014, 01:50 PM   #14
NDSU_Bison
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Mine was purchased through the AAA auto broker and the dealer is about 25 miles away. By the time received the warning the DEF was low at about 1,000 miles I decided just to fill it myself instead of taking the time to visit the dealer and convince them to fill the DEF tank for me.
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Unread 05-14-2014, 01:58 PM   #15
Will-X
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Quote:
Originally Posted by pwrdbym View Post
My GC was a dealer trade and I picked it up the same day it came in so I can't really blame them for not checking it, no reason they should.



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You certainly can... It is not to be filled in the PDI, it is supposed to be filled right before delivery.
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