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Unread 07-07-2014, 06:42 PM   #1
hazards280
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Unhappy Did Discount Tire Overcharge/Rape Me?

I went in to get my tires rotated on my WK2 and was informed by one of the service techs that my lug nuts were all swelled and brought one of the nuts to show me. He said that auto manufactures are now taking the standard open ended lug nut and wrapping them with the steel casing to make it look good on the outside. Apparently as the years go by the salt and water getting in the small openings makes the lug nuts swell.

He said all of the lug nuts were hard to get off and had to be replaced. It almost looked like he used the wrong size socket but regardless they were all messed up to the point of no return.

They charged me $96 dollars for all new lug nuts and showed me the quality of the new ones compared to the old ones. The new ones had steel threads going all the way through the plug and not just the 1/4 inch that the OEM ones had. I could visibly tell they were better but almost $100 for lug nuts has me questioning the sale.

Any opinions?

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Unread 07-07-2014, 06:44 PM   #2
Mean Max
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Well if you didn't get a steak dinner & a goodnight kiss afterward, I'd say you were forcibly intercoursed.

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No one here knows what they are talking about. You should try Pirate 4x4 they will be happy to help you.

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Unread 07-07-2014, 06:47 PM   #3
tjkj2002
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Quote:
Originally Posted by hazards280 View Post
I went in to get my tires rotated on my WK2 and was informed by one of the service techs that my lug nuts were all swelled and brought one of the nuts to show me. He said that auto manufactures are now taking the standard open ended lug nut and wrapping them with the steel casing to make it look good on the outside. Apparently as the years go by the salt and water getting in the small openings makes the lug nuts swell.

He said all of the lug nuts were hard to get off and had to be replaced. It almost looked like he used the wrong size socket but regardless they were all messed up to the point of no return.

They charged me $96 dollars for all new lug nuts and showed me the quality of the new ones compared to the old ones. The new ones had steel threads going all the way through the plug and not just the 1/4 inch that the OEM ones had. I could visibly tell they were better but almost $100 for lug nuts has me questioning the sale.

Any opinions?
Yeah sounds about right,try pricing out the OEM lugnuts there like $8-$12 each and you need 20 of them.
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Unread 07-07-2014, 07:56 PM   #4
Butterjeep
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I've always had a great experience at Discount Tire. I'd say $100 for a fresh set of higher quality lugnuts is a fair deal.
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Unread 07-07-2014, 07:59 PM   #5
LibGrandCher
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Quote:
Originally Posted by hazards280 View Post
I went in to get my tires rotated on my WK2 and was informed by one of the service techs that my lug nuts were all swelled and brought one of the nuts to show me. He said that auto manufactures are now taking the standard open ended lug nut and wrapping them with the steel casing to make it look good on the outside. Apparently as the years go by the salt and water getting in the small openings makes the lug nuts swell.

He said all of the lug nuts were hard to get off and had to be replaced. It almost looked like he used the wrong size socket but regardless they were all messed up to the point of no return.

They charged me $96 dollars for all new lug nuts and showed me the quality of the new ones compared to the old ones. The new ones had steel threads going all the way through the plug and not just the 1/4 inch that the OEM ones had. I could visibly tell they were better but almost $100 for lug nuts has me questioning the sale.

Any opinions?
Can I ask....do you have your tires rotated often?.
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Unread 07-07-2014, 08:05 PM   #6
ColdCase
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They used the wrong wrench size and buggered up your lug nuts.... then had you pay for the replacements. Lug nuts don't usually swell but are easily damaged by worn or improper sockets... or after numerous loosening/tightening cycles... or misshandling. Tire shops deal with lug nuts that lost their cosmetic cover all the time. They just put the wheel nuts back on without the covers. Jeep has been using cosmetic covers for 15-20 years now, nothing new. I used to have to replace a couple annually on our WJ. There are solid lug nuts available for about $5 a piece, capped for $2. So 20 solid nuts for ~$100 is about right.

Hope the replacement lug nuts have a long enough tread to fit the longer studs on the WK2. Many WK2 studs have been damaged by using common aftermarket lug nuts as they bottom out... or worse.. they seem tight but, because they bottomed out, they are not holding the wheel on. Discount tire should know what they are doing but I'm skeptical about the shop you visited because of the BS they fed you. Sounds like they had a sales quota to meet to get their bonus for the week... or was covering for a tech's screw up.
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Unread 07-07-2014, 08:16 PM   #7
slayer6x6
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Yes, those type of lug nuts can swell over time. Some of the tool manufacturers started making sockets in half sizes for this issue 19.5 21.5 22.5 etc.
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Unread 07-07-2014, 09:48 PM   #8
Mean Max
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This kit should fit the Jeep the same way the replacement nuts that you purchased fit. The kit contains 20 pieces, enough to replace all of the lug nuts on your Jeep, and it sells for $25.

http://www.summitracing.com/parts/rp...-set/overview/

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Quote:
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No one here knows what they are talking about. You should try Pirate 4x4 they will be happy to help you.

There is no situation that cannot be improved with a small but well-placed explosive.
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Unread 07-08-2014, 11:54 AM   #9
46er
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The only time a nut will swell is if you get kicked. It appears you did Metal lug nuts do not swell; they can rust, corrode, get deformed by using the wrong size tools, but they don't swell.
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Unread 07-08-2014, 02:18 PM   #10
tjkj2002
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Quote:
Originally Posted by 46er View Post
The only time a nut will swell is if you get kicked. It appears you did Metal lug nuts do not swell; they can rust, corrode, get deformed by using the wrong size tools, but they don't swell.
The cheap chrome covers will swell after time.
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Unread 07-08-2014, 07:36 PM   #11
slayer6x6
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http://buy1.snapon.com/catalog/item....e=snapon-store

Here ya go
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Unread 07-09-2014, 08:22 AM   #12
FreeJersey
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You can get a nice set of gorilla lugs for less than half that price.
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Unread 07-09-2014, 08:38 AM   #13
Jonathanjr1
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The lug nuts that the discount sell over here are gorilla. The metal caps on the factory lugs will spin if you use a impact on them. I know this from my aunts chrysler 300 that me and my uncle to change brakes every six mounths.
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Unread 07-09-2014, 08:43 AM   #14
FreeJersey
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Originally Posted by Jonathanjr1 View Post
The lug nuts that the discount sell over here are gorilla. The metal caps on the factory lugs will spin if you use a impact on them. I know this from my aunts chrysler 300 that me and my uncle to change brakes every six mounths.
Seems like a healthy mark up.
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Unread 07-09-2014, 07:36 PM   #15
slayer6x6
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Seems like a healthy mark up.
Well they can't keep the lights on breaking even. Did the OP get "raped"? No, I don't think so. They have to make something on the parts and pay somebody the labor to put them on. I know it's not a lot of labor but nobody should work for free, and somebody has to buy the tools to be able to perform the work. Could the OP saved money if he ordered his own parts online and installed them himself? Of course, and you'd be silly to think you could pay somebody to do it any cheaper.

Did I just answer my own questions?

Yes I did.
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