After 2 Chrysler vehicles with electrical problems that caused us to get rid of them early, I was willing to give ChryCo another shot with all of the improved quality that I read about and the revamping of the GC manufacturing plant. That said, the '06 Liberty and '07 Town & Country, both deep red, were fresh in my mind.
So, with less than 200 miles on the odometer, I start up the Overland and start driving on a local highway and the same issue that I had with the Liberty numerous times starts with the safety nanny systems failing. I pull over, kill the motor and restart a few times until now the speedometer isn't working either. Most of the dash is now not functioning. Meet the wife for lunch and after lunch everything save for the check engine light has cleared.
I had left a voice mail for the salesman, but he didn't get the message and was surprised when I got to the dealership. He started it and the check engine light was still on. So, I won't be purchasing this particular OVerland GC. As I have not read anything about this issue - save for the svc 4x4 thread found here - I am wondering if it really was a fluke and an isolated issue or will more problems be reported with this dash? I really liked it and the Deep Cherry Red color, although I may stay away from it as red Chryslers seem to be a bad omen to me. Dealer is supposed to call me when they find out what the cause was.
I hate to send someone over to another forum, but if you go to jeep garage, WK2 and look for a thread called "2014 GC Totally $#@% dead" in the troubleshooting section, that's me. Don't make the same mistake I did. I have a 2002 Wrangler I bought last year. I bought it with 100K on it, it was a one-owner and I figured I'd get one of the good ones that way. It was true -- the thing has had one issue in a year. I love it. It has been a rock. I grew up driving Jeeps and this was my reunion and it has been everything I hoped Jeep ownership would be.
So when our Acura TSX SportWagon was involved in an accident, totaled (guy ran a red light and we hit him at 50mph), for some god awful reason we decided that yeah, Chrysler has had some good press about reliability lately so why not pull the trigger on a 2014 GC limited?
In 338 miles, it has died IN THE MIDDLE OF THE ROAD twice. Today was the second time. My wife and 5-year-old were on the way to a doctor's appointment and suddenly the dash went blank, then started "bong-ing," the wipers went on and she called me in a total panic, said she was afraid and didn't know what to do. I said get to a safe place and turn it off. Didn't happen in time and it died in the middle of a VERY busy road. She managed to get it on again and pulled it to a safe-ER area (still not safe). I was 30 miles away, totally helpless. At least Chrysler assistance had our information in the system this time. When it happened to me a week earlier (popped out of gear, then died at night in the middle of the road -- so dead I COULD NOT EVEN TURN MY FLASHERS on -- in the middle of the road), they didn't have my information, no VIN #. I paid out of pocket, and Chrysler corporate reimbursed me (which I was very thankful for).
I spoke to corporate AGAIN after today's incident, and they are goodcop/badcop-ing me. Corporate in Michigan has been sympathetic, said sure I can see why you wouldn't want this vehicle back again and don't feel safe in it after it died IN THE ROAD twice now, but it's apparently up to the district manager in NY whether or not they can swap it out with an identical one (which is all I was asking for). I don't trust this with my wife and child anymore. So I get a phone call -- the district manager says no way in hell will they swap it out, this is a "simple warranty issue that they will fix," and what's the big deal? It's under warranty and you've compensated him for the two weeks of hassle. I was LIVID. COMPENSATED?? My wife and child missed a doctor's appointment. This vehicle DIED in the middle of the ROAD (just as it had done for me a week earlier). Dead. This is not an AC malfunction or radio that doesn't work or tailgate that's misaligned. The damn thing has DIED TWICE while DRIVING and I DO NOT TRUST IT.
Well, all corporate can say is they have a record of it and they'll keep trying to fix it and I have to be more proactive with the dealer because the "district manager" in NY -- one Russell Ramone -- has decided that putting my family in jeopardy and subjecting my family to an experiment to see if this DANGEROUS vehicle has been fixed yet is more important than swapping it out for me and seeing what they can learn from this vehicle.
Yeah, this sounds like I'm a lunatic most likely, but if you read the thread you'll hopefully see I have been MUCH MORE PATIENT than many others would have been - put yourself in my shoes and think about what you do to keep your wife and children safe. This is why I bought Saabs and Acuras before this.
So in short, do yourself a favor. CONSIDER YOURSELF LUCKY that you got to test drive this and SEE what is wrong with these vehicles before you committed yourself to them.
My wife and I LOVE the vehicle itself, other than the issues, and perhaps we are insane for even SUGGESTING that they swap it out for another. We should just ask for a refund, but we are hoping that the odds are in our favor this time and just want one that works. But this one? Well, we are terrified of it at this point. Would never even consider taking it on a trip lest we get stranded or worse.
Our next experiment should be coming up in a few days thanks to Mr. Ramone once the dealer has tried to FIAT. I hope it doesn't kill one of us. If it does, and you hear about a firey crash caused by some vehicle on the Long Island Expressway that was stopped in the middle of the highway and didn't have its flashers on, you'll know why they weren't on and you'll know what happened.