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Unread 06-21-2013, 07:55 AM   #1
Tooms1121
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2012 WK 
 
Join Date: Sep 2006
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Active head restraints

Hello All,

I was rear ended on Monday and the active head restraints deployed. (worked well too, no whiplash.) Does anyone have any experience resetting these? Can I do it or am I heading off to the dealer or body shop for a reset. I'm told that technically the car is considered undriveable since they have deployed.

Thanks,
RP

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Unread 06-21-2013, 02:21 PM   #2
ColdCase
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I think the procedure is in the owners manual, don't have on handy at the moment.
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Unread 06-21-2013, 07:06 PM   #3
BobsWK2
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They are supposed to be popped back into the headrest. I saw a how to somewhere on the web.
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Unread 06-21-2013, 07:28 PM   #4
ColdCase
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The owners manual has a detailed four page description. You basically sit in the back seats and pull down and rearward on the head rest to bring it back into the housing. And then pull down again to engage the locking mechanism.
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Unread 06-24-2013, 07:36 AM   #5
JeepCares
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2012 WK Resetting Active Head Restraints (AHR)

From the 2012 Grand Cherokee Owner Manual:

Resetting Active Head Restraints (AHR)
If the Active Head Restraints are triggered in a collision,
you must reset the head restraint on the driver’s and
front passenger seat. You can recognize when the Active
Head Restraint has been triggered by the fact that they
have moved forward (as shown in step three of the
resetting procedure).

1. Grasp the deployed AHR from the rear seat.
2. Position the hands on the top of the deployed AHR at
a comfortable position.
3. Pull down then rearward towards the rear of the
vehicle then down to engage the locking mechanism.
4. The AHR front soft foam and trim half should lock
into the back decorative plastic half.

NOTE:
• If you have difficulties or problems resetting the
Active Head Restraints, see an authorized dealer.
• For safety reasons, have the Active Head Restraints
checked by a qualified specialist at an authorized
dealer.
headrestrainta.png   headrestraintb.png   headrestraintc.png  
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Unread 11-19-2014, 03:30 PM   #6
jeepliberty420
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Angry active head restraints

if i did it wrong can it be trigger some how to unlock it , i can reset it back i think i push the lock back and can't reset it back.
how can i activate the lock again??
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Unread 11-19-2014, 03:34 PM   #7
jeepliberty420
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if i reset it wrong and push the lock down can it be trigger again or is there a released bottom so i can reset it again correctly??
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Unread 11-20-2014, 08:13 AM   #8
DiamondFanatic
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They can be triggered using the diagnostic tools at a dealership.
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