I know there are tons of threads about this issue, but i still can't seem to find a solution, so I'm hoping someone here can help.
My 2013 Grand Cherokee with the Uconnect 430N/RHB unit gets stuck on the "Guidance by Garmin" screen. It used to only happen every so often, but now its just permanently stuck there whenever i touch the NAV button. Everything else on the Uconnect system works perfectly fine.
I recently tried loading the new firmware update via USB and the screen comes up as "no files." Uconnect support told me i should just take it to the dealer lol. I don't think that will fix my navigation issue anyway, so I'm not too concerned right now.
I am aware some people are on their 3rd, 4th, and 5th uconnect unit, covered under extended warranty. Anyone have any way of knowing whether mine would be covered? I'm a BMW technician and I've been in the business for 10 years now, so I would much rather be certain about warranty coverage before i get hit with fees at the dealer just to "inspect" it and tell me its not covered.
So with that being said, my question is; how the hell can i fix my nav without giving the dealer money, or will the dealer cover the replacement of the uconnect unit under extended warranty?
Thanks in advance :cheers2::cheers2::cheers2:
My 2013 Grand Cherokee with the Uconnect 430N/RHB unit gets stuck on the "Guidance by Garmin" screen. It used to only happen every so often, but now its just permanently stuck there whenever i touch the NAV button. Everything else on the Uconnect system works perfectly fine.
I recently tried loading the new firmware update via USB and the screen comes up as "no files." Uconnect support told me i should just take it to the dealer lol. I don't think that will fix my navigation issue anyway, so I'm not too concerned right now.
I am aware some people are on their 3rd, 4th, and 5th uconnect unit, covered under extended warranty. Anyone have any way of knowing whether mine would be covered? I'm a BMW technician and I've been in the business for 10 years now, so I would much rather be certain about warranty coverage before i get hit with fees at the dealer just to "inspect" it and tell me its not covered.
So with that being said, my question is; how the hell can i fix my nav without giving the dealer money, or will the dealer cover the replacement of the uconnect unit under extended warranty?
Thanks in advance :cheers2::cheers2::cheers2: