2014 gc dead won't start - JeepForum.com
Search  
Sign Up   Today's Posts
User: Pass: Remember?
Advertise Here
Jeep Home Jeep Forum Jeep Classifieds Jeep Registry JeepSpace Jeep Reviews Jeep Gallery Jeep Clubs Jeep Groups Jeep Videos Jeep Events Jeep Articles
Go Back JeepForum.com > Models > Jeep Grand Cherokee & Commander Forums > WK2 Grand Cherokee Forum > 2014 gc dead won't start

FS: Jeep Fog Light LED Bulbs! Several Brightness Options! USA Standard Chromoly Front Axle Shaft Kits with Dana 30 4The Jeep Forum Discount is ON!

Reply
Unread 07-29-2013, 03:11 PM   #1
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
2014 gc dead won't start

So we bought our 2014 GC Limited V6, 2 weeks ago today. It has already been to the shop due to the fact it would not start. The Dealer claimed the alternator was bad, so they changed it. The test drove it and said it was good for pick up. So we pick it up and bring it home (Saturday).

We park it in the driveway and we want to go out the next morning (sunday). The car doesn't start. I tried to remote start it, and it didn't work. I get into the car, foot on the brake and push start. Nothing. Everything powers on (radio, lights, warning lights, everything as normal), except the car does not start.

So we go out for an hour or so, come home, flip the neutral lock so we can push it. We pushed it forward about 15 feet to move it up a driveway so it was further from the street. I said to myself, let me try it. It started! I was like WTH!! I shut it off and started flawlessly appx 50 times. It even started and shut off with the remote start.

We went out sunday late morning and afternoon with the car to run some errands and started it and shut it off appx 5 times. We also shut it off and started it when we got to each location to see if it would start back up. And it did. We got home last night and parked the GC.

I got in it this morning, and tried to start it. Didn't start. Not with the remote start or the button. I pulled up the neutral lock again and let the car roll back a little, then re-locked it, and tried to start it and still nothing. I only did this because it worked the first time. A whole new meaning the words "push start."

Anyway, called roadside and had it flatbedded back to the dealer (for the second time in 4 days. So now it sits at the dealer. They started looking at it today, but said it will take a few days to figure out.

Anyone have any ideas on what might be wrong with the vehicle and why it's not starting? I mean, the dealer is going to do their thing, but last time they said it was the alternator and it wasn't. I'm thinking it's an electrical issue now and not mechanical.

2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 07-29-2013, 04:26 PM   #2
Jason911
Registered User
2014 WK 
 
Join Date: May 2012
Location: , Wisconsin
Posts: 473
Just for giggles, you would want to check both the straps(one off the battery to ground, one off the chassis ground to starter). Also I 'd want to check the voltage drop on the battery when someone pushes the start button.
Jason911 is offline   Reply With Quote Quick reply to this message
Unread 07-29-2013, 10:06 PM   #3
StaticFX
Registered User
 
Join Date: Jun 2013
Posts: 47
AND replace the batteries in the FOBs for fun - there have been reports of weak batteries causing issues. cant hurt
StaticFX is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 04:06 AM   #4
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
That's right, thanks for reminding me about the ground strap. When we brought it in to service the first time, the ground strap was broken. So, they replaced it.

Who knew that this kind of issue could possibly be caused by a weak battery in a key fob. I'm going to talk to dealer today and find out what they think. They didn't get a chance to look at it yesterday. They better look at it today.
2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 07:18 AM   #5
StaticFX
Registered User
 
Join Date: Jun 2013
Posts: 47
Just what i have heard a few say...

but thinking more about it, that wouldnt make sense, sorry.... it wouldnt even power up if the FOB was weak.
StaticFX is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 08:28 AM   #6
phxrunner
Registered User
 
Join Date: Jul 2013
Posts: 1
So here is the story of my 2014 JGC that would not start. We bought our vehicle in early June and have had absolutely no problems until after 1500 miles (2 days before we were to go on vacation) the Jeep would not start. I called Chrysler roadside assistance and after checking out the battery (which tested fine) they towed it into the local Jeep service center. We ended up purchasing airfare and flying for our vacation instead of taking the Jeep and after 4 days the service adviser called and said that they still could not figure out what was going on with the Grand Cherokee. He said that is was 'a complicated problem' and they had contacted the corporate service center for support. During our vacation they called and said that they had found the problem was an electrical connection in the path to the starter that did not get torqued down correctly at the factory and had eventually worked it's way loose. I picked the Jeep up last week and we have not had no problems since.
phxrunner is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 08:30 AM   #7
xtremzj
Registered User
1998 ZJ 
 
Join Date: Aug 2012
Location: milford, nh
Posts: 667
did you have it in park all the way OP?
__________________
98 ZJ 5.5in hybrid long arm/35"TSLs/4.7 Golen Stroker/Kevin's front bumper/TrailReady rear/hp30/d44/4.56/oba/dual battery/rocklights/milemarker9k.Way to much to list.
QuirkWorks Sponsored #44 subaru rally car
CHRYSLER CERTIFIED MASTER TECH. PM IF YOU HAVE QUESTIONS.
xtremzj is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 02:34 PM   #8
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
Dealer says that they are working on the problem with the corporate service now. They are thinking that there is something wrong with the neutral lock switch. That is the only code the vehicle is putting out, but the service engine light never came on and stayed on.

Also, my wife remembered that the flatbed guy didn't know how to get the car in neutral (and at that point neither did I), and he looked at something under the cupholders. What is under the cupholders in the vehicle? I don't have the vehicle to even look.

So today marks the end of the 2nd day in the shop with no repair yet. I'm going to call them and mention the "electrical connection not torqued properly in the path to the starter."

When the GC was running, it was flawless. Every light, bell, whistle, and radio and AC, EVERYTHING WORKED!! And our vehicle was 9 days old with only 125 miles on it when the problem first started.

Going to call the Dealer.
2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 03:08 PM   #9
Alaska-HWY JK
Registered User
 
Join Date: Jun 2007
Location: Dawson Creek BC Canada
Posts: 510
Quote:
Originally Posted by 2014jeepgc View Post

Also, my wife remembered that the flatbed guy didn't know how to get the car in neutral (and at that point neither did I), and he looked at something under the cupholders. What is under the cupholders in the vehicle? I don't have the vehicle to even look.
.
You can slide a little toggle and take the vehicle out of Park without the keys.
Alaska-HWY JK is offline   Reply With Quote Quick reply to this message
Unread 07-30-2013, 06:44 PM   #10
BobsWK2
Registered User
2014 WK 
 
Join Date: Nov 2011
Location: West Coast
Posts: 425
The tow truck driver didn't find anything under the cupholders since for 2014, Chrysler moved the release lever for the trans (8 speed) and is now under a cover at the rear inside of the center console.
__________________
2014 Summit 4X4 V8
BobsWK2 is offline   Reply With Quote Quick reply to this message
Unread 07-31-2013, 08:50 AM   #11
JeepCares
FCA Customer Care
 
JeepCares's Avatar
 
Join Date: Jan 2012
Location: MOPAR World Headquarters
Posts: 2,999
fyi (ignore if not interested) - 2014 MANUAL PARK RELEASE 8–SPEED
In order to push or tow the vehicle in cases where the transmission will not shift
out of PARK (such as a dead battery), a Manual Park Release is available.
Follow these steps to use the Manual Park Release:
• Open the center console and locate the Manual Park Release cover, remove it by
snapping the cover away from the console hinges.
• Using a screwdriver or similar tool, push the metal latch in towards the tether strap.
• While the metal latch is the open position, simultaneously pull upwards on the
tether strap until it clicks and releases out of the park position.
NOTE:
To prevent the vehicle from rolling unintentionally, firmly apply the parking brake.
To Disengage the Manual Park Release Lever:
• To disengage the Manual Park Release apply tension upward while pushing the
release latch towards the tether to unlock the lever.
• Once the tension has been released and the lever has been unlocked be sure it is
stowed properly and locks into position.
NOTE:
Be sure to replace the cover by snapping it back in place.
__________________
Ryan
Jeep Social Care Specialist
JeepCares is offline   Reply With Quote Quick reply to this message
Unread 08-06-2013, 05:09 AM   #12
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
The FIRST time the GC went to the shop was for a BATTERY LOW VOLTAGE issues, which they had the car for several days, and found out it was a bad alternator.

We got the car back, only to have it flatbedded back to the dealer for the non-start issue.

So here we are, the SECOND time in the shop. Vehicle has only 200 miles on it. The Dealer has had our car for the last 8 days, which means they're leasing the car and I am paying for it. I haven't even gotten the registration in the mail yet, nor have we made the first payment on the lease or the insurance yet. Gotta love it.

We've been speaking to the Dealer about the issue with the GC. They said the car has started flawlessly for them UNTIL they tried the remote start. They tried the remote start and it did NOT start. Then they got in the car and tried to start it with the brake and push button, and it sill did not start. So, finally, what we have been experiencing at home happened AT THE DEALER. Whew. Those intermittent problems are next to impossible to repair. Not an intermittent problem any more, as the Dealer said. It is consistent, but the vehicle is not throwing codes.

So the GC is still not spitting any codes, but the Dealer seems to have it narrowed down to the Body Control Module and/or the Radio Frequency Module. Problem (as of early yesterday) was they have been in contact with Corporate Service and they seem to think it's the RF module as opposed to the BCM. The Dealer is pretty sure is the BCM and not the RF module.

Dealer proceeded to tell us that both parts are on restriction from Chrysler Corp and were not going to ship anything to the Dealer until Chrysler Corp transferred the issues to a different tech, because the vehicle was not spitting out any codes.

Turns out, at 5pm last night, the Dealer was given approval to be shipped the Body Control Module. The part is coming from Denver so it'll be a few business days for it to arrive (as the Dealer doesn't stock many 2014 parts). They'll install it the same day they get it, but we and the dealer are hoping this resolves the issue. The Dealer tech is almost 100% positive that this IS the issue.

Anyone have any other ideas?

I'll keep you all posted on what transpires at the end of the week. For now, it's another week that we don't have our "brand new" GC; which makes us stuck in a piece of **** Rav4 as a rental. Yes, it's not costing anything, but it's still a POS!!!!


-Chris & Kathy.
2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 08-10-2013, 04:39 AM   #13
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
UPDATE:

So after a combined 16 days in the service dept at Smithaven Jeep/Chrysler/Dodge (3 days for the bad alternator, and 13 days for the Body Control Module), we FINALLY got the Jeep back!!!!

Currently, it is remote starting and push button starting without any issue. We are concerned with the vehicle however, as anyone would be, knowing that it could possibly fault again. We are taking it on a little bit of a road trip today (8/10/2013) to the New York Renaissance Faire - appx 95 miles from home. The reason we are taking it is because my wife has to take this Jeep to a cake-making class in central PA the beginning of October, so we want to make sure there will be no issues. Yes, there is quite some time between now and October, but we do want to make sure we don't get any "Battery Low Voltage" notifications from the EVIC - that was the 1st issue with the GC.

Thank God we are out of that pos Rav4 rental! What a piece that thing was! I guess we are so spoiled with all the bells and whistles now that when we don't have them, we feel "lost." LOLOL
2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 08-11-2013, 06:00 PM   #14
2014jeepgc
Registered User
2014 WK 
 
Join Date: Jul 2013
Location: Centereach, NY
Posts: 12
Woke up this morning, go out to the Jeep, try to remote start and It does NOT work. WTF!! Well, I let it sit for about 90 minutes before I try it again (while I'm cleaning my Ram) and it starts fine! SMDH!! Remote start is flawless, push-button is flawless. What the heck am I supposed to do now?!?!
2014jeepgc is offline   Reply With Quote Quick reply to this message
Unread 09-29-2013, 08:20 AM   #15
Riggallb
Registered User
 
Join Date: Sep 2013
Location: Syracuse, New York
Posts: 3
2014 GC Won't start

With 508 miles my 2014 Grand Cherokee wouldn't start, but radio, lights, etc all worked. While I waited 2 hours for Chrysler Roadside Assistance to come I searched the Internet to see if there was info on this issue. I read to try pressing the brake pedal down fully, release the brake and try to start. It worked!! Does not leave me confident so the Jeep dealer will be hearing from me Monday.
Riggallb is offline   Reply With Quote Quick reply to this message
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.
Note: All free e-mails have been banned due to mis-use. (Yahoo, Gmail, Hotmail, etc.)
Don't have a non-free e-mail address? Click here for a solution: Manual Account Creation
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Thread Tools






Jeep, Wrangler, Cherokee, Grand Cherokee, and other models are copyrighted and trademarked to Jeep/Chrysler Corporation. JeepForum.com is not in any way associated with Jeep or the Chrysler Corp.