2012 Grand Cherokee Tran problems - JeepForum.com
Search  
Sign Up   Today's Posts
User: Pass: Remember?
Advertise Here
Jeep Home Jeep Forum Jeep Classifieds Jeep Registry JeepSpace Jeep Reviews Jeep Gallery Jeep Clubs Jeep Groups Jeep Videos Jeep Events Jeep Articles
Go Back JeepForum.com > Models > Jeep Grand Cherokee & Commander Forums > WK2 Grand Cherokee Forum > 2012 Grand Cherokee Tran problems

Truc-Lite LED Headlights! OCONEE OFF-ROAD 706-534-9955Introducing MONSTALINER™ UV Permanent DIY Roll On Bed LineSPARTAN LOCKERS are on sale BIG TIME at ROCKRIDGE 4WD!

Reply
Unread 04-09-2012, 03:06 PM   #1
Dotter43
Registered User
2012  
 
Join Date: Apr 2012
Location: Saylorsburg, PA
Posts: 16
2012 Grand Cherokee Tran problems

Hello all

Just picked up a 2012 Grand cherokee Limited auto with 5.7 Hemi. All was well first week I had it, then one day driving down the road after leaving my house I noted that it was in 4th gear. After multiple attempts of getting it in drive (neutral to drive, park to drive, shutting off and restarting) Jeep still stayed in 4th gear, then CEL came on. Luckily I was on the way to the dealer to get the inspection sticker they forgot. Per them the codes that came up for the CEL was related to low voltage of the battery, which they state tripped the Jeep into Safe mode which locked it in 4th gear. They reset the computer and was good until 4 days ago. Backed out of my driveway, put in drive...in 4th gear. Shut off restared and ws fine, no CEL. Same thing happened today. Has anyone had this issue. Dealer is at a loss so far?

Dotter43 is offline   Reply With Quote
Unread 04-10-2012, 09:27 AM   #2
Sheila
Registered User
 
Join Date: Apr 2012
Location: Newmarket, Ontario
Posts: 1
jeep problems

We have several problems:
I feel the gears slipping , then the service 4 wheel drive light comes on. When this occurs several things do not work - cruise control etc - anything on dash. Then it will get stuck in 1st gear. This can be corrected by turning it off - resets.
The gear slipping gets worse and worse until it can't be driven. Have been back to the deal at least 5x, 2 different dealers. They can't fix it.
This is a Jeep grand Cherokee, outlander with hemi.
Sheila is offline   Reply With Quote
Unread 04-10-2012, 11:33 AM   #3
Dotter43
Registered User
2012  
 
Join Date: Apr 2012
Location: Saylorsburg, PA
Posts: 16
That's odd. I have not experienced any of that.....yet. If I do, they'll have a nice used jeep parked on thier lot with my money back. It's just annoying that you spend 43+k on a vehicle and it constantely has to be back at the dealer to be fixed
Dotter43 is offline   Reply With Quote
Unread 06-12-2012, 01:25 PM   #4
vectorw8015
Registered User
2012  
 
Join Date: Jun 2012
Location: Charlevoix, Michigan
Posts: 11
2012 Jeep Grand Cherokee Overland Transmission slip

Hi,

You are not alone. We ordered a 2012 Overland with the 5.7L and the new 6 speed transmission. We love the vehicle with the exception of the transmission. We have a situation where the transmission has multiple failure modes. Ours will neutral out when crusing down the road on a flat level surface, It will neutral out in a turn. It also has what feels like a slip as you cruise at 55 to 62 miles per hour and you are under load (going up a slight incline) where it hesitates slips and jerks. It does this repeatidly until you are up and over the hill.

It is not going between eco (4 cylinder mode) and V8. Its in V8 mode when this happens. It does not down shift and up shift as this is happening. Its always in 6th gear.

We also get a hard shift between 2nd and 3rd gear under low RPM's.

We have had it in to the dealer 5 times now for the issue. We can replicate the problem on demand and we have no resolution to the problem.

vectorw8015 is offline   Reply With Quote
Unread 06-12-2012, 05:57 PM   #5
smiket
Registered User
2012 XJ Cherokee 
 
Join Date: May 2012
Location: north branford, ct
Posts: 6
I also have the 2012 Grand Cherokee with 5.7 hemi -

My transmission is constantly shuttering and slipping, dealer even acknowledged it. This is normal according to Jeep - I'm so upset I wasted money on it and there is no recourse. There quality is terrible - no one should waste money like this...
smiket is offline   Reply With Quote
Unread 06-13-2012, 06:26 AM   #6
vectorw8015
Registered User
2012  
 
Join Date: Jun 2012
Location: Charlevoix, Michigan
Posts: 11
Transmission Slip

Luckily for us ours neutrals out. Making it an unsafe vehicle. Our action of recourse will be lemon law for our Jeep. It is an unsafe vehicle. The dealership in our case has been test driving ours and the transmission neutraled out on him during a U-Turn. So we now have grounds for lemon law. If they do not repair our vehicle in the next week, that will be the route we will take.
vectorw8015 is offline   Reply With Quote
Unread 06-13-2012, 09:16 AM   #7
GaryGC
Registered User
 
Join Date: Jan 2012
Location: St. Louis, MO
Posts: 104
Not knowing for sure, but I would guiess that Chrysler will first want to replace the Transmission before you seek the lemon law. If after that it does not work, then you might have some recourse. Hope it gets resolved for you to your satisfaction.
GaryGC is offline   Reply With Quote
Unread 06-13-2012, 12:05 PM   #8
superserialMBP
Registered User
2012 WK 
 
Join Date: Nov 2011
Location: Denver, CO
Posts: 494
Seems like this is all related to the 6-speed on the Hemi...
__________________
2012 Laredo X : QTII, 430N nav, true blue pearl
superserialMBP is offline   Reply With Quote
Unread 06-13-2012, 12:33 PM   #9
vectorw8015
Registered User
2012  
 
Join Date: Jun 2012
Location: Charlevoix, Michigan
Posts: 11
Quote:
Originally Posted by GaryGC View Post
Not knowing for sure, but I would guiess that Chrysler will first want to replace the Transmission before you seek the lemon law. If after that it does not work, then you might have some recourse. Hope it gets resolved for you to your satisfaction.
Fortunately for consumers we dont have to work under Chryslers time line for lemon law. Only 4 times in for the same repair without resolution. It is in the dealer as I am writing this for the 6th time. They still have no resolution for the problem. Once it comes home I will file and we will be on our way.

Unfortunately I am well versed in the Lemon law and know it inside and out. This will be my 4th Chrysler product that will be handled in this manner.
vectorw8015 is offline   Reply With Quote
Unread 06-13-2012, 01:13 PM   #10
w1pf
Who, me?
 
w1pf's Avatar
2007 WK 
 
Join Date: Aug 2008
Location: Amherst, MA
Posts: 754
Sounds like your dealer isn't doing his job. It should have been escalated long ago.

I have a mental picture of Goober Pyle saying "Lookit all them wires!"

I wonder how you ended up with 4 lemon-law cases though.. statistics kinda argue against that..
__________________
2014 WK2 Overland 5.9L
2007 WK Limited 5.7L
And some past Durangos
Red WK #19, Hemi #68.. I think..
Durango Owners Club DOTY 2011
-------
"Must have been that yesterday was the day that I was born"
w1pf is offline   Reply With Quote
Unread 06-13-2012, 01:33 PM   #11
superserialMBP
Registered User
2012 WK 
 
Join Date: Nov 2011
Location: Denver, CO
Posts: 494
You've had 4 Chrysler vehicles that qualified for lemon law status? As much as I like my WK2, if I had that much bad luck with one brand, I'd never buy them again.
__________________
2012 Laredo X : QTII, 430N nav, true blue pearl
superserialMBP is offline   Reply With Quote
Unread 06-13-2012, 03:21 PM   #12
tpm152
Registered User
2012 WK 
 
Join Date: Jul 2009
Location: State College, PA
Posts: 9
Just curious: those who have had their transmission "neutral out" or stay in a low gear with the 5.7 hemi, do you have the trailer tow package with the trans cooler?

If its only happening in vehicles without the trailer tow package maybe the transmission fluid getting too hot and tripping the limp mode to keep the trans from boiling over?
tpm152 is offline   Reply With Quote
Unread 06-13-2012, 04:09 PM   #13
ColdCase
My Reality Check Bounced
 
ColdCase's Avatar
2011 WK 
 
Join Date: Sep 2009
Location: New England
Posts: 3,775
Limp mode locks the tranny into 3rd or 4th gear (may be able to use reverse), not neutral, even with a loss of oil pressure.
ColdCase is offline   Reply With Quote
Unread 06-14-2012, 11:23 AM   #14
vectorw8015
Registered User
2012  
 
Join Date: Jun 2012
Location: Charlevoix, Michigan
Posts: 11
One Word: A plan.

Ours does have the trailer tow group also. Statistically I am the DCX devining rod for lemons. If you want to buy a new car, take me to the dealership with you and tell me which kind of car you want. Let me pick one on the lot and then buy any other car on the lot and avoid the one I pick like the plague. You will be a happy person.

1st car was a 94 Dodge Neon. It had 3 ECU's die on it, It had piston slap so bad my neighbors thought it was an 18 wheeler sitting in my driveway on cold mornings. The left front door speaker fell out, the cowell was not welded at the factory and when you would get in rain or wash the car it looked like a beautiful waterfall on the passenger side foot well. The list went on and on with that car. Magically I was lent a press car that was hand built for MT, C&D, and R&T to test drive and that car was flawless. I wont elaborate any more as that was an interesting situation. The replacement car was, shall we say a complete gem. I drove it for 137,000 miles with no issues.

Then I got the bright idea to trade it in on a 1996 Grand Cherokee Limited. That truck had a drivers seat heater that did not work. A CD player that failed 3 times, the clear coat sheeted off the paint on one side in a spray car wash, I left the other side for the dealer and Chrysler to peel off with their own pressure washer. That vehicle was out of service 40+ days in the first two months of ownership.

Its replacement was my 5.9L Limited Plus Grand Cherokee (1998) Needless to say that vehicle was a fine flawless example of a Jeep (I wont elaborate as to why). When at 45,000 miles some lady decides to take her brand new Eddie Bower Edition Ford Explorer (still with temp tag in the window from the dealer) and turns left directly in front of me. I dead centered her at 45mph and walked away without a scratch. Chalk one up for the boys at DCX that car saved my life and did it perfectly.

I then needed a replacement and decided that the next moron that pulled out in front of me, I would drive straight through. So I ordered my 1999 Dodge Ram One Ton Dually 4X4 with the Quad Cab and V-10. 7000+ lbs of beast. Unfortunately that truck would not make it 100 miles down the road before dumping all of its coolant out on the pavement. To the dealer it went. Freeze plug came out of the block, new one put in at the dealer and 7 miles down the road it dumped all of its coolant out again. Back to the dealer, install racing rubber freeze plug per chrysler techincal assistance and back on the road for all of 10 miles when that came out and emptied all of the coolant on the pavement again. It just wouldnt make it back home. Chrysler authorizes new lower end as the tooling that hogged out the freeze plug was worn and improperly maintained and several V-10's were experiencing the same problem I was. New block and I leave the dealer and the ECU fails before I even get home. Truck back in dealer and welcome to my 3rd lemon. Chrysler replaces that with a 2000 Ram 1 ton identical to my other one and it is a gem as someone special walks the line with her as she is built. Only one issue with that truck at 17,000 miles the entire body perfs through from the inside out and I am fed up with Chrysler vehicles. I am kind enough to trade that in at a Dodge dealer who also has a Nissan Dealer and we move to a Nissan Titan. Which currently has well over 100,000 miles on it without any issues and tows better than my 1 ton duallys did.

Fast Forward 8 years later and Girlfriend decides its time to test drive new cars as her 2007 GMC Yukon Denali now has 187,000 miles on it and she is ready for a new toy. She likes the Jeep Grand Cherokee Overland with the Hemi and we decide to order one up.

Fast forward and here we are. As for the dealer, his hands are tied, he has reported and escilated this as far up the ladder as he can. Chrysler will not authorize the trans to be replaced. He has done very well with trying to keep his customer happy. Its not a dealer issue. The car was built defective at JNAP and has problems. The dealer can only do what he is authorized to do by Chrysler. Otherwise if he replaces the transmission and torque converter on his own, he could end up eating the cost of those items and the labor. I wont put him in that position. He has been more than wonderful with customer service. I would highly recommend him to anyone.

My background is a little sticky as I am first and foremost an ASE Certified Master Mechianic, Secondly I am an Automotive Engineering Manager. So I am not your average customer. I know cars like the back of my hand. I Engineer them for a living.

Last edited by vectorw8015; 06-19-2012 at 07:25 AM..
vectorw8015 is offline   Reply With Quote
Unread 06-14-2012, 11:33 AM   #15
eibyer
Registered User
2012  
 
Join Date: Apr 2012
Location: aj, az
Posts: 421
That was a read but quite interesting.
eibyer is offline   Reply With Quote
Reply
Thread Tools


Suggested Threads





Jeep, Wrangler, Cherokee, Grand Cherokee, and other models are copyrighted and trademarked to Jeep/Chrysler Corporation. JeepForum.com is not in any way associated with Jeep or the Chrysler Corp.