FCA Customer Care
Join Date: Jan 2012
Location: MOPAR World Headquarters
SERVICE BULLETIN: 08-053-12 - 2011-2013 (KK) - FLASH: RHR RHW RHP radio
SERVICE BULLETIN NUMBER: 08-053-12
DATE: November 15, 2012
Flash: RHR, RHW Or RHP Radio Software Enhancements
This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
2011-2013 (JK) Wrangler
2011-2012 (KK) Liberty
2011-2012 (MK) Compass/Patriot
2011-2013 (WK) Grand Cherokee
NOTE: This bulletin applies to vehicles equipped with Media Center 735N
CD/DVD/MP3/HDD/NAV (sales code RHW) or AM/FM/CD/DVD/MP3/HDD/NAV
Radio (sales code RHR) or AM/FM/CD/MP3/NAV Radio (sales code RHP).
The customer may experience one or more of the following conditions.
Erratic alternate frequency switching (International only).
Bluetooth phone muting during European traffic announcement (International only).
Lost channel presets, home addresses, address book entries & Travel Link favorites.
Not able to change default country and state then route.
Unable to load .jpeg files onto hard drive to display on touch screen.
Vehicle with Start/Stop feature, the screen will go black when the engine turns off at
a stop. (International only).
Incomplete Travel Link temperature displayed when the temperature is over 100F.
Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only).
Cancel key inoperative after pressing the international button.
iPhone4 dial not possible after second call.
Missing Travel Link buttons from SAT menu (Domestic U.S. only).
Devices button disabled in VES menu.
Unable to route to a recent route after a map update.
Remove Travel Link disclaimer popup (Domestic U.S. only).
Duplicate phone numbers in popup after pressing the international button.
During active call and on hold, DIAL button should be displayed (not TONE button).
International button not visible.
Point of interest (POI) Search enhancements.
When video in remote DVD player is stopped devices button wrongly labeled as DVD.
Access Travel Link immediately after radio no update when staying on TL screen.
iPod, track selection enhancements.