Replacing a defective arctic edition steering wheel - JeepForum.com

 
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post #1 of 6 Old 09-21-2013, 02:49 PM Thread Starter
ArcticDude88
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2012 KK Liberty 
 
Join Date: Jul 2012
Location: New York
Posts: 89
Replacing a defective arctic edition steering wheel

So the leather on my steering wheel is cracked and peeling at the top at a whopping one year. Dealer said they would replace It under warranty all is great right? Wrong. After three attempts of getting a steering wheel in with all different types of stiching patterns and colors, they tell me that chrysler changed steering wheel vendors and because i have a special edition the color is going to have to be off along with the stiching. Does this sound right?? Or is the dealer being lazy?

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post #2 of 6 Old 09-21-2013, 08:15 PM
LKWJEEPER
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2009 KK Liberty 
 
Join Date: Nov 2012
Location: Clover
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I'd assume the dealer is trying to pull one over on you. Your not the only one with a limited edition. They have parts available it's just how hard will you push for it.
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post #3 of 6 Old 09-21-2013, 11:54 PM
Gageraid
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2008 KK Liberty 
 
Join Date: May 2012
Location: Branchburg
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Quote:
Originally Posted by ArcticDude88 View Post
So the leather on my steering wheel is cracked and peeling at the top at a whopping one year. Dealer said they would replace It under warranty all is great right? Wrong. After three attempts of getting a steering wheel in with all different types of stiching patterns and colors, they tell me that chrysler changed steering wheel vendors and because i have a special edition the color is going to have to be off along with the stiching. Does this sound right?? Or is the dealer being lazy?
If I remember correctly I believe another member here MusclezMarinara had a horrible experience also with the dealer when it came to the interior being replaced on his Arctic.
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post #4 of 6 Old 09-22-2013, 01:06 AM
Ted15
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2010 KK Liberty 
 
Join Date: Jun 2011
Location: Akron
Posts: 578
They won't even talk about replacing mine and it's just the plastic one. The plastic started deteriorating after about a year. Said it isn't covered. With all of the dealerships Chrysler shut down, some of them very good ones, this one managed to stay open.
Ok, I'm done, (for now) ;-)

2010 KK Sport, Detoures Knucklebone & backbone, smittybilt XRC 10, rigid led lights, R/L sliders & rack, cb, EMT2, R/K 15x7, OME, JBA, mopar skids & hitch, headlight covers, 4.10's and TruTracs
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post #5 of 6 Old 09-24-2013, 10:58 AM Thread Starter
ArcticDude88
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2012 KK Liberty 
 
Join Date: Jul 2012
Location: New York
Posts: 89
Thanks for the responses, my fear is that my steering wheel will only get worse through the years and i might as well take the free one. I unfortunetly dont have enough time in the day to deal with another dealership or chrysler.
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post #6 of 6 Old 09-24-2013, 05:55 PM
tommudd
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2004 KJ Liberty 
 
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Location: Central OH/ Kilimanjaro,Tanzania
Posts: 5,770
Walmart have steering wheel covers, get one for 5-6 bucks and be done

04 KJ WITH JBA 4 INCH COILOVER LIFT
03 KJ WITH 2.5 TOTAL CONTROL LIFT
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