I hate it when people try to screw their clients over just to pinch a few pennies. I had a similar experience with an insurance company.
Their insured rear ended me while I was slowing down to turn onto my street.
Louisiana law is written so that pretty much no matter what the reason is, if someone runs into the back of you, they are at fault.
I told then all I wanted was for them to fix my car and give me a rental. They screwed me out of my rental for a month and a half and refused to do anything about my car.
Good part: Got a great attorney, and when he got through with them I had enough money to buy a new jeep. Now they are steadily racking up medical bills and pain and suffering claims they have to pay.
And I am steadily Rollin' in my new jeep. :-)
2008 Jeep Liberty KK W/Selec Trac II, ADL Skid Plate Group, 245/70/16 All Terrain Destinations, VisionX LED Floodlights. It's a real jeep. Don't like it? Wait let me check. Yep, still a real jeep.