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Unread 11-01-2012, 06:36 PM   #1
Soggybrain
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Lifetime powertrain warranty warning

My mother owns a 08 bone stock liberty and the transmission went after only 63k miles. She drives it conservatively, no hard breaking or full throttle acceleration. When the transmission went the dealership installed a brand new one. My fathers friend who works at the dealership informed them that the powertrain inspection needs to be done every like 5 years or x amount of miles to retain the warranty. Just a heads up for you guys.

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Unread 11-01-2012, 06:44 PM   #2
Dave_B
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You are correct, within 60 days of the date the truck was put into service. Can the moderator sticky this.
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Unread 11-01-2012, 07:32 PM   #3
az16339
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60 days?.......... or 60 months. Since the tranny is a mechanical component, shouldn't the "wear" factor be based on miles, not time? What does the passage of time have to do with the condition of a transmission? Not much at all IMHO, expecially vs. miles of use.
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Unread 11-01-2012, 07:49 PM   #4
Soggybrain
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I think he meant 60 months and thats just how warranty works man. They want you to not know and let your warranty run out. that's why i posted so u guys dont get screwed.
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Unread 11-01-2012, 09:09 PM   #5
tjkj2002
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Originally Posted by az16339 View Post
60 days?.......... or 60 months. Since the tranny is a mechanical component, shouldn't the "wear" factor be based on miles, not time? What does the passage of time have to do with the condition of a transmission? Not much at all IMHO, expecially vs. miles of use.
You must have the vehicle inspected at a dealership within 60 days of every 5th year of ownership to maintain the warranty.If you miss it your SOL.
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Unread 11-07-2012, 09:03 AM   #6
griff02
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yea, I just posted a question in another thread about this. I don't know about a mileage mark, but it is within 60 days of the in service date (from jeep they said that is the purchase date) every 5 years. I'm curious if anyone has done this inspection, and what I can expect from the dealer when I go to have it done. I don't normally deal with the dealer at all, so I'm always leery of going.

Anybody had it done? let us know how it went....
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Unread 11-07-2012, 05:43 PM   #7
Katmandu
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Originally Posted by az16339 View Post
What does the passage of time have to do with the condition of a transmission? Not much at all IMHO, expecially vs. miles of use.
Ever heard of transmissions springing leaks from gaskets shrinking due to sitting in the garage and not being driven ???

Happens quite frequently actually.
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Unread 01-27-2013, 05:01 PM   #8
BillyP
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Just went over 5 years of ownership on our 08. Last month we got a card in the mail informing us of the inspection requirement. Made an appointment and took it in... took 45 minutes and they didn't try and sell me additional services.
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Unread 01-27-2013, 10:05 PM   #9
Poncherello
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Originally Posted by Dave_B View Post
You are correct, within 60 days of the date the truck was put into service. Can the moderator sticky this.
I'll work on it. Just got a new laptop and I am ready to throw this one out the window.
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Unread 01-27-2013, 10:34 PM   #10
marlon_jbt
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I fail to understand how they "want you to not know", when they send cards in the mail *and* if you read your documentation, it explicitly states this requirement.
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Unread 01-29-2013, 10:08 AM   #11
Wearyman
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Originally Posted by marlon_jbt View Post
I fail to understand how they "want you to not know", when they send cards in the mail *and* if you read your documentation, it explicitly states this requirement.

Most dealerships are run by honest people who help their customers honor their warranties (and, indeed profit by doing so). But there are a few that would rather charge you the full amount for Tranny repair and thus are less than scrupulous about reminding customers about warranties and/or properly honoring warranties.

If you suspect this about your dealership, be sure to contact Chrysler directly via their customer help line, and look for another dealership to have the warranty work done in if possible.
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Unread 01-30-2013, 04:47 PM   #12
marlon_jbt
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A vehicle owner should know these things. They should not have to depend on the dealership to tell them.

RESEARCH AND READ!
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Unread 02-18-2013, 01:24 PM   #13
patrickkel1
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The dealership in Dublin,CA reminded me to get the 5 year inspection done, when I brought my 2008 Liberty in for routine service. No extra charge for the inspection. This is in California, land of high prices, high taxes, extra fees and charges. This dealer has my loyalty now.
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Unread 02-18-2013, 06:09 PM   #14
Dave_B
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I received a second postcard from Jeep reminding me to get my inspection.
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