Franklin Sussex- However, they had made some changes there recently. I notice their garage isn't as busy as it normally is. A couple of customers that were there when I was getting their vehicles fixed were pissed off. It also seems the service managers are more interested on how much $$ they can from you then just fixing the real problem. For example, the clock radio issue was documented and I was promised that it will be fixed when a solution was offered. When I told them about the new TSB, they told they wouldn't honor it all of the sudden. I got the GM who said I would be grandfathered since it was identified in my record and not repaired.
I got a local guy I been using. I will still go to a dealership and get the lib check out and let my local guy do what is needed and save a bundle.
When you get knee-deep in a situation, floor it.