fpc99 fpc99 is online now
Join Date: Dec 2012
Angry 6 weeks and counting
2010 T&C with 39,300 miles. In service 22 months. October 30th woke up to dead battery. October 31st woke up to dead battery. Took to dealership November 1st. Two weeks of paying for battery, miscellaneous parts such as TIPMs. Chrysler doesn't like dealership and says if we want to hold out any hope for reimbursement we need to use one that they want. Take to their "certified" dealership. They cannot find anything wrong with it. Except the minor problem of every morning the battery is dead. Replace TIPM and PCM. Declare problem fixed. They tell Chrysler to close out our case because there is nothing wrong with van. They ran diagnostic tests and got no codes. Next day battery is dead. They give up and give van back to first dealership. To appease Chrysler they send van 120 miles to their sister dealership which is certified. That was November 23rd. I called Chrysler to tell them where van is and find out they closed case because dealer #2 said it was fixed. December 10, we call again to ask what Chrysler will do to help us. they say "Nothing - your van is at a non-certified dealership." This despite telling them on 11/27 and 11/30 where the van was and that since 11/23 their certified dealership has been working with Chrysler in MI to fix problem. Apparently not real good with record keeping OR making cars.
After reading about some being without vehicles for 4 months, I guess we don't have it so bad. Oh yeah - the Executive service representative from Chrysler told us yesterday she has never heard of a problem like this or having to have more than one TIPM. Then why do I get 29,000 hits on Google for Chrysler TIPM and there are over 3,200 views on the thread on the Chrysler forum line "2010 Chrysler T&C TIPM problem?"