Factory Warranty - JeepForum.com
Search  
Sign Up   Today's Posts
User: Pass: Remember?
Advertise Here
Jeep Home Jeep Forum Jeep Classifieds Jeep Registry JeepSpace Jeep Reviews Jeep Gallery Jeep Clubs Jeep Groups Jeep Videos Jeep Events Jeep Articles
Go Back JeepForum.com > Models > Jeep Liberty Forums > KK Liberty Forum > Factory Warranty

ZONE 4.25" combo lift for TJ available at Rockridge4wWarn, Smitybilt, Engo, Rugged Ridge Winches at CCORRough Country Lift Kits and Parts!

Reply
Unread 05-06-2013, 02:11 PM   #1
wonkymcswifty
Registered User
 
Join Date: May 2013
Location: Buffalo, NY
Posts: 2
Factory Warranty

We have a 2010 Jeep Liberty Sport. We are having an issue with the liftgate showing ajar, even though it is closed, and one of the tail lights is intermittent. The vehicle has less than 36,000 miles on it. Is the warranty on a Jeep Liberty not 3 yr/36,000 miles? Does the warranty go exactly three years from purchase, or does it go by model year?
We made an appointment for the issues and they told us we need to pay to look at this issue since the warranty is only drivetrain. Is this true?

wonkymcswifty is offline   Reply With Quote Quick reply to this message
Unread 05-06-2013, 02:18 PM   #2
eoerikson3
Registered User
2011 KK Liberty 
 
Join Date: Dec 2011
Location: Pawtucket, Rhode Island
Posts: 360
Quote:
Originally Posted by wonkymcswifty
We have a 2010 Jeep Liberty Sport. We are having an issue with the liftgate showing ajar, even though it is closed, and one of the tail lights is intermittent. The vehicle has less than 36,000 miles on it. Is the warranty on a Jeep Liberty not 3 yr/36,000 miles? Does the warranty go exactly three years from purchase, or does it go by model year?
We made an appointment for the issues and they told us we need to pay to look at this issue since the warranty is only drivetrain. Is this true?
I think you are able to check the time remaining on your warranty on jeep.com.

Sent from my iPhone using JeepForum
__________________
-Oscar
Chrome may not get you home, but sometimes it looks nice.
2011 Liberty Sport
Added tow hitch, tow hooks, skid plates, foglight kit and headlight masks, remote start, chrome steps, and Cooper Discoverer A/T3 235/75R16.
[URL="http://www.jeepforum.com/forum/f128/2008-2012-liberty-kk-electrical-parts-1517747/"]Stuff for sale[/URL]
eoerikson3 is offline   Reply With Quote Quick reply to this message
Unread 05-06-2013, 06:25 PM   #3
tjkj2002
Registered User
2002 KJ Liberty 
 
Join Date: Dec 2009
Location: Colorado
Posts: 8,117
Quote:
Originally Posted by wonkymcswifty View Post
We have a 2010 Jeep Liberty Sport. We are having an issue with the liftgate showing ajar, even though it is closed, and one of the tail lights is intermittent. The vehicle has less than 36,000 miles on it. Is the warranty on a Jeep Liberty not 3 yr/36,000 miles? Does the warranty go exactly three years from purchase, or does it go by model year?
We made an appointment for the issues and they told us we need to pay to look at this issue since the warranty is only drivetrain. Is this true?
The 3/36 warranty starts on the day it was 1st put into service,meaning when the 1st owner bought it.So if it was may 5th 2010(just throwing a # out there) with 10 miles(would expire at 36,010 miles) on it the 3 years was up yesterday even if your under 36,000 miles.If it was a demo your warranty could have started much sooner since the dealership was the 1st owner.
__________________
'02 Liberty sitting on 35" tires,HP44,RockJock60,and AtlasII t-case
tjkj2002 is offline   Reply With Quote Quick reply to this message
Unread 05-07-2013, 08:22 AM   #4
JeepCares
Registered User
 
Join Date: Jan 2012
Location: MOPAR World Headquarters, Chrysler Group LLC
Posts: 2,512
wonkymcswifty - Do you know the in service date? - the dealer should be able to tell you if you don't

For the 2010 Liberty:

When It Begins
The Basic Limited Warranty begins on either of the
following dates, whichever is earlier:
• the date you take delivery of the vehicle; or
• the date when the vehicle was first put into
service — for example, as a dealer “demo” or as a
Chrysler company vehicle.

When It Ends
The Basic Limited Warranty lasts for 36 months from the
date it begins or for 36,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
• brakes (rotors, pads, linings, and drums);
• wiper blades;
• clutch discs or modular clutch assembly (as equipped);
• windshield and rear window; and
• wheel alignment and wheel balancing
__________________
Lee
U.S. Top Care
Chrysler Group LLC
JeepCares is offline   Reply With Quote Quick reply to this message
Unread 05-08-2013, 11:27 AM   #5
wonkymcswifty
Registered User
 
Join Date: May 2013
Location: Buffalo, NY
Posts: 2
Thank you everyone for your answers. I had never had to deal with warranty work so I was not fully aware of the details. My girl took it in and did not ask the questions.
We did buy it in February of 2010 so that is why it was not eligible. Good to know since I assumed it covered the whole year regardless.

Now to see how to repair it myself......
wonkymcswifty is offline   Reply With Quote Quick reply to this message
Unread 05-08-2013, 12:01 PM   #6
shawnicles
Registered User
2008 KK Liberty 
 
Join Date: Nov 2012
Location: Calgary, AB
Posts: 302
I had the exact same problem with my Jeep. The rear door was closed but it was showing ajar which was causing the dome lights to stay on and also it wouldn't allow my remote start to work.

I have extended warranty so it was covered but the part and the labor was a bit pricey if doing it through the dealer. I believe the part was around $200 and labor was 1.5 hours or something crazy. I have the part # on my service invoice if you need it to search for the part online.
shawnicles is offline   Reply With Quote Quick reply to this message
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.
Note: All free e-mails have been banned due to mis-use. (Yahoo, Gmail, Hotmail, etc.)
Don't have a non-free e-mail address? Click here for a solution: Manual Account Creation
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Thread Tools






Jeep, Wrangler, Cherokee, Grand Cherokee, and other models are copyrighted and trademarked to Jeep/Chrysler Corporation. JeepForum.com is not in any way associated with Jeep or the Chrysler Corp.