A few years ago, the front driver window just "fell"... on my work in a snow storm! Pulled into the nearest auto shop and had it fixed for $250.
Then a few weeks ago the passenger and left side back window fell...
Called Jeep and guess what... the part that was broken was covered by jeep.
They sent me to a dealership who fixed the two broken windows AND when I send them the receipt for the 1st window, they reimbursed me in less than a week! I must say I am impressed!
So now.. I am just waiting for the 4th and final window to fall and then I will have it repaired ( just a matter of time
So- if your window "falls" contact jeep and if it is the bracket that failed, then they will take care of you!!