That sucks. That’s not cool for them to do that. But I’ve seen then do it to people. That’d drain the oil and take off the filter and drain it as mush as possible. Than spin it back on and put oil back in. This only happened if they were out of that filter. I never did that to customers. I’d send them to another shop if we didn’t have the filter or ask them to come back on X day when the new shipment of fitters came in. In same cases I’d call up AutoZone down the street and have them bring me a FRAM filter if the customer wanted to wait.
Thats one reason I left. That and the fact they treated some people like crap. The manager was being an *** one day and he lost four of his techs when he had all three bays full and a line of cars waiting. We all just tossed our tools down and walked out.
There is one in Bend, Oregon that left my dip stick off a few years ago. I found it laying across the engine of my old F 150.
LOL. Thats all most as bad as what I did once. I was in a super hurry to change my oil in the ZJ. I pulled the plug, spun the filter off, oiled the new gasket on the new filter, spun it back on and reinserted the drain plug.
Popped the filler cap and added the 6qts of oil. Slammed the hood down, started it up and watch the presser gauge to make sure all was well. Put it in gear and took off. I had to meet some friends about 30 miles away, for a camping trip. I zoom out to their place and we start loading the vehicles.
Now I donít know why I did this, but I popped my hood to check its fluids. Just a habit I guess and than I noticed some thing was missing. My damn filler cap was gone. I was kinda pissed off at my self for being in such a hurry and losing it. Than I spotted the thing, it was between the valve cover and the distributor cap.
Actually, this was the SECOND, not first oil change. They changed the oil/filter and charged my wife $50. At 6,000 miles, she took it for another oil change at the same place and they changed the oil/filter again and charged her $50.
It’s at 10,000 miles now. Anyway, after I finished changing the oil (not the filter), I hopped in the car with the wife and drove down there. I pull into bay #3 and honk the horn. Some guy comes out to talk to me to tell me they are closed.
Me: Well, I have a quick question. Do you recommend getting an oil change without changing the filter?
JL: No, not at all. Your filter can get clogged up and “starve the engine of oil.”
Me: Really, that’s not good.
Me: Well, what kind of damage can “starving the engine of oil” do to a car?
JL: It’s kind of complicated, but all those moving parts in your engine need oil, and if your car can’t pump oil fast enough, you can get accelerated wear on your engine parts. It’s bad.
Me: Oh. *pause and smile* Do you guys sell Mopar Filters here?
JL: *Getting squirmey after that question and realizing that I just talked to him on the phone* Uh, no.
Me: That’s funny because my wife brought this car here twice *handed him the receipts* for this car’s first two oil changes and it still has the stock Mopar filter on from the factory. Can I see your manager?
So, I pull the car into the bay and the manager comes out to talk to me. He looks at the receipt and the names of the people who did the work and said, “Sorry man, these guys who did this work don’t even work here anymore…for a reason. We’ll get you taken car of.”
So, I look at the other guy who I talked to previously and asked, “So, you think I have engine damage from oil starvation since it’s the same filter for 10,000 miles?”
He looked at me and said, “Oh no, it’s a new car and I was talking about 20 – 30 thousands miles. You are fine.”
My wife and I just looked at each other and started laughing obnoxiously in front of him.