Originally Posted by tjkj2002
I know of at least 20 one or two man shows that do orders and such over the internet.They do not need anyone else and could hardly afford extra help if they wanted to.Most just do it as a side hobby to make a little extra $$$.
It should be pretty straight foward that most places will be closed for the 4th.It's just been in the last 10 years or so that some have been opened on the 4th,before that no one was hardly open on a big holiday such as the 4th.
You are comparing people who just sells things to make a buck on the side to an actual fulltime business. This is not even close to a valid comparison. It just doesn't even make sense to try and make such a comparison.
He never stated, nor did I, that the business should be expected to be open on the fourth. He never stated he expected that. He expected customer service and processing the days before and following the day of the 4th. You were the one who felt the business and a delay after the 4th and that businesses, and you, do not provide customer service and business services for several days following the 4th.
You also chose to insult him by saying he did not plan ahead. That he had poor planning for needing a part in a hurry. Yet you have used examples of yourself needing parts, services, etc in a rush and have done exactly as he did, calling the business several times. You have gone for something you have needed before calling ahead expecting the business to be operating. This is even really a poor comparison since he placed the order before hand and paid for rush services, thus planning ahead. He found he needed the part, that he needed it fast and paid for rush service.
The business even acknowledge they handled his transaction poorly and apologized and refunded the very high cost of the rush service they did not provide. Yet you still feel somehow that he was wrong in his expectations and continued with the theory that he is at fault for expecting too much service from a business and lacks the ability to plan ahead
Regardless of all this, he had the right to post his experiences with a business be them good or bad. He did nothing wrong. Period. He did and does not deserve to be reprimanded and insulted. He has a valid post.
At this point I guess I'll just have to say I strongly disagree with you. I'll simply agree to disagree.