Originally Posted by 02jeepliberty
When did you get the letter in the mail? I still have yet to receive mine for my 2002 sport.
I received mine about two weeks ago, but I seem to remember requesting notification from a Chrysler/Jeep website. I emailed my local dealership along with my VIN and I'm scheduled to have the AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE (SAFETY RECALL M35/NHTSA 12V-527) worked on Friday morning.
Here is the recall notice in its entirety:
SAFETY RECALL M35/NHTSA 12V-527
AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE
This interim notification letter is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2002 and 2003 model year Jeep® Liberty vehicles and 2002 through 2004 model year Jeep® Grand Cherokee vehicles.
The problem is...
The Occupant Restraint Control (ORC) module installed in your vehicle (VIN: xxxxxxxxxxxxxxxxx) has a small chance of experiencing an electrical overstress condition. Should this overstress condition occur, it could damage one of the ORC’s computer chips. A damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (Liberty and Grand Cherokee) or side airbag curtains (Grand Cherokee only). Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
What Chrysler is doing…..
Chrysler intends to repair your vehicle free of charge (parts and labor). Unfortunately, the parts required to provide a permanent remedy for this condition are currently not available. Chrysler is making every effort to obtain these parts as quickly as possible. Chrysler will contact you again by mail, with a follow-up recall notice, when the remedy parts are available.
NOTE: The AIRBAG warning light will go on for a few seconds after you start your vehicle and then goes out. This is part of the self-test diagnostics of the airbag system and indicates the airbag system is functioning properly. No action on your part is required for this condition.
What you must do to ensure your safety…
Once you receive your follow-up recall notice in the mail, simply contact your Chrysler, Jeep or Dodge dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.
If you need help...
If you have questions or concerns which your dealer is unable to resolve, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.
Please help us update our records by filling out the attached prepaid postcard, if any of the conditions listed on the card apply to you or your vehicle. You may also update this information on the web at www.chrysler.com/ownersreg
If you have already experienced this condition and have paid to have it repaired, please send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Chrysler Customer Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.
If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Services / Field Operations
Chrysler Group LLC
Notification Code M35
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.