Cracks in Liberty Finish -
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Unread 03-30-2002, 03:44 AM   #1
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Cracks in Liberty Finish

I picked up my new Liberty Limited Edition last week (3/21/02). Today, as I was washing the car, I noticed two cracks in the finish. One is very noticeable, and runs clear through the paint, while the other is a hairline crack about a foot long. Has anyone else seen anything like this? Does this car need to be repainted? I would appreciate any suggestions on what I should do about it.

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Unread 03-31-2002, 11:38 PM   #2
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Hi, I'm new here and don't have an extensive Liberty background (but then again who does - the truck is too new!). Anyway, your paint situation sounds like a warranty issue since cracks should not occur (nor be tolerated). The likely remedy will be a repaint of the panels in question (on Jeep's dime, of course.) However, you should be involved in selecting what body shop does the paint work. You should select a shop that is Jeep-Trained/Certified Painter (not sure if this title exists - I know for BMWs they do) or a shop very familiar with spraying Jeep paint. In other words, demand the best painter because a lousy repaint job on a new car can really be an eye sore. Good luck...
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Unread 04-01-2002, 04:00 PM   #3
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I just checked a site that has many TSB's listed, and there is nothing about cracking paint. You can check the site at <a href="" target="_blank">NHTSA</a> yourself and see if there are any problems listed that you are experiencing.
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Unread 04-03-2002, 07:03 AM   #4
eric e
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i once worked at a body shop and we had to repaint all the toyota corolla and cam for fish eyes in the paint and we would have to strip the paint all the way off down to the metal because there can be a promblem with the sealer used or the paint. But you may not want a jeep dealer doing it because i also worked for a chevy dealer ship and the paint jobs were no better then any other shop. The most importent is to look at the paint jobs the shop has done in the past it could come out better then factory with no orange peel.
also if they are going to paint just panels make sure they blend the paint into the panels near the one being painted for a good color match..
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