Free shipping @ Quadratec! - Page 2 - JeepForum.com

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post #16 of 17 Old 05-10-2013, 01:16 PM
scorpionkill
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2008 JK Wrangler 
 
Join Date: Oct 2003
Location: Massachusetts
Posts: 367
Quote:
Originally Posted by Quadratec View Post
You can also PM me for orders. Forum members get free ground shipping on their orders and reduced rates for other methods.

-Joe
Wish I knew this earlier. I ordered a Teraflex 2.5" lift kit and an AEV Procal but was going to be charged $100 in shipping. Cancelled my order and ordered through a competitor who offered free shipping from the start.

Also, when I called Quadratec I got a horrible customer service representative who either hates his job or was half alseep. If he was my employee he would have been fired. Customer service is a big deal and often determines a customers loyalty. Very hesitant to purchase from them again after that.On the flip side, got awesome customer service from the competitor


2008 JK X 2 door, 1997 TJ
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post #17 of 17 Old 05-10-2013, 01:32 PM
dayriesw
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1987 MJ Comanche 
 
Join Date: Jul 2009
Location: Louisiana
Posts: 6,134
Quote:
Originally Posted by Quadratec View Post
You can also PM me for orders. Forum members get free ground shipping on their orders and reduced rates for other methods.

-Joe
WOW. I just logged on to your site and verified this before posting.

I have 25 orders ranging from last month to 7/25/09 and I have never received free shipping once. All but 2 or 3 were call in orders and I always mention being a premium member on JF...

Nice to know now and maybe someone should let your phone operators know this. Should I pm you next time to get the correct total cost?

Shipping cost listed from recent to first:

11.99
23.99
9.99
27.99
9.99
37.99
7.99
16.99
13.99
25.99
48.84
13.99
0.00-voided transaction
25.99
59.99
12.99
9.99
12.99
12.99
9.99
24.99
19.99
19.99
19.99
9.99

06 WK 5.7 Hemi Overland - Daily
87 MJ Chief 57k original miles... getting built in the backyard. 37s, waggy axles, D300, 6 speed, etc.

Gone - 05 LJ on 37s, 79 FSJ Chief on 38s, 85 CJ-7 on 31s
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