This whole thing sounds like a good one for the BAR (Bureau of Automotive Repair) to get into. Most of these guys know I'm a service manager, so this kind of Illegal and downright RUDE treatment needs to be addressed and STOPPED! How long ago was it?
Another jewel of wisdom I'd offer is that anyone, even me but not Jeff, can screw up once in a while. That's what warranties are for. But crappy work, combined with poor treatment and outright cheating is not acceptable. IMHO. JMTCW
exactly, things happen, people make mistakes. i can deal with that. dude straight faced LIED to me....then tried to take me thru the freaking ringer when he realized he screwed it. it clearly stated to only perform an inspection and to call me prior to any work being done. i think it was a year or so ago...i gave the reciepts to the current mustang owner last month when i sold it. took me a second to figure out what JMTCW meant lol
oh yea, when i went to pick it up you could still smell the fresh spray paint. i made a comment when i was loading it in the back of the other mustang, somethign to the effect of "the paint still smells fresh eh?". He just gave me the 'go f*** yourself' look. If he just would have told me he screwed up and rebuilt it without asking me it would have been a different story. oh yea, his price went from 750 to 14or1500 because he had to replace the 1/2gear and the synchros. yea dude, thats part of the rebuild kit. and i told you that before i gave it to you...and a 1/2nd T5 gear only costs 90 bucks at most. suck it.
This was the first time in i'd say about 12 years that i've brought my car to a mechanic...for this EXACT reason. last time was the infamous roller rocker helicoil incident. i'll spare the details, but they should have used a metric kit. otherwise i wouldnt have had a destroyed aluminum head and wouldn't have had to find another one in a junk yard, rebuild that and install myself. ugh
have i ever told you guys about my experience at Midway Jeep when i went in for a quote for repair after i drove over that altima?? LOL