I paid $1200 with RE monotube shocks. I will never never NEVER buy anything else Rubicon Express ever again in my life or my afterlife.
Rubicon Express does not stand behind their products. I forgot to mention that one of the RE monotube shocks started leaking a few months after I installed the lift. I contacted them about that and they said "You overflexed it, we wont replace it" HELLO....I bought the shocks to match the kit I installed on the Jeep....and they were bought at the same time!
I had a rear leaf start sagging and the other one was twisted, looked like someone wrung it out like a rag. Both rear leaves were worn the heck out after 2 years of being on my Jeep and it was leaning to the passenger side badly. I contacted RE to get them replaced under warranty but they refused stating "It was not a fault of the spring, you have something wrong with your Jeep."
Yeah right, even Bob Supplee from Supplees Offroad (who saw the packs in person and the one I purchased the original lift from) thought they should have replaced them.
I replaced them with BDS leaves and the lean was gone....and it rides much better now, better than it did when they RE leaves were new. Now I just gotta replace the worn out coils.
I later contacted them about replacement rubber bushings for the control arms. They replaced the bushings for free (due to a recall on the original ones, see document Bushing recall
). Rubicon Express asked me how many bushings I needed and I told them "All
the ones that come with the control arms in the 6130 kit." They sent me only the 2 bushings for the LCAs (figures) When I contacted them about the other 2 bushings, the reply was "somewhere in all of this the message that I got was that the problem was in the lower bushings.I will be more than happy to send uppers but somehow it looks like that got lost in communication"
...OK....whats so hard to understand about "I need ALL
the rubber bushings for the control arms for the 6130 kit" I never said anything about just needing LCA bushings.
They did end up sending me the bushings for the upper arms.
So there is my beef with RE....not just one problem, but several, hence why I will never buy another RE product again.