My quest for answers for these issues led me to the Uconnect web site. http://www.driveuconnect.com
. There I found a couple of phone numbers as well as a chat feature. I spent about an hour on the phone with the Uconnect help representatives.
Have you ever talked to a support expert and after a minute into the conversation, you realize that your level of understanding of the subject is greater than theirs? They were very professional and tried hard to help me, but their expertise was limited to basic 8.4AN operation.
I kept asking for the next higher level of support and after being transferred up 3 times, I finally got to a real expert on the line. The bottom line; no good news. All of my concerns cannot be changed or reconfigured. It is in the design of the hardware or software.
•The volume level of the Blind Spot Warning and Incoming Phone Rings are connected to your radio volume setting. They cannot be lowered. Even if I listen to my radio at a moderate level, I'm going to get jolted by the Blind Spot warning and Phone ring.
•Other than the little 1/4" text up in the info bar on top of the screen, there is no way to get a larger more visible notification for my favorites. I will receive a little audible "ding", but that can get lost in many rock songs with a lot of sound on the track, i.e., Jimmi Hendrix, Stevie Ray Vaughn
, etc. If you are driving behind me and I seem to be lane wandering, it's because I'm driving with my eyes on the radio watching for my notifications.
•There is no way to see what or who is playing on your other pre-set channels. The Uconnect people said this is the most frequent complaint of the new 8.4AN radios. People like me that had previous generation Uconnect radios are really disappointed in losing that really cool feature.
Bottom line; hopefully a future software update can address some of these faults in the new 8.4AN Uconnect.