I'm looking for a reliable remanufacturer to replace the engine in my Jeep. On another post - http://www.jeepforum.com/forum/f310/...-4-7l-2891097/
- I started looking into the Internet reviews of all the engine remanufacturers that I know of. The results were kind of scary, so many engine failures, so many warrantee problems, so many PO'ed customers, etc. I don't want to post any of my opinions, just the data that I found on the Internet.
I finished checking out everyone that I know of this weekend so I thought I would post my results separately. Please keep in mind that this is a totally unscientific survey by someone who is certainly not a qualified mechanic, me. If you are in the market for a remanufactured engine, do your own research (and let me know what you find). Also keep in mind that competitors can post bogus information on the Internet so sometimes you don't know who to believe. All my information came from searching the Internet. Also, I have no ties to any of these companies or installing shops. I just want to buy a decent remanufactured engine.
So, for what it's worth, here is what I have found to date. I would appreciate anyones opinions and recommendations on which remanufactured engine to by:
ATK Vege. http://atkvege.com/content/index.php...uild-Sheet.php
. Lots of negative reviews mostly involving early failures and poor warrantee service. Five RipOff reports -http://www.ripoffreport.com/reports/directory/atk-engines . ATK gets an F from the Better Business Bureau (bbb), yikes! 93 complaints. The main reason for the F is the failure to respond to 71 complaints to the BBB.
Jasper Engines. http://www.jasperengines.com/index.php
. Even though everyone thinks Jasper is a good remanufacturer, they have some bad reviews, mostly involving poor warrantee service. They have 15 RipOff reports!, not all engines, they also do transmissions -http://www.ripoffreport.com/reports/specific_search/jasper%20engines . However, Jasper gets an A+ from the bbb - http://www.bbb.org/evansville/busine...asper-in-96511
. 19 complaints. The reason for the A+ is that Jasper responded to all complaints to the BBB.
I think a lot of the bad reviews are based on people assuming that the standard warrantee will take care of all labor costs to remove the failed part and replace it with a no charge new part under the warrantee - wrong! Read the fine print before you complain. You typically get only about $50.00 per hour! My advice - buy the Premium Service Warrantee for about $300.00. That typically pays about $100.00 per hour plus towing, car rental, etc. Assume that you might have problems down the road and choose the remanufacturer that actually stands behind their warrantee and responds to complaints.
I think the number of bad reviews is partially based on the number of engines sold so the largest remanufacturer may have the most negative reviews even though he may have a low failure rate. There is no way that I know of to track the remanufactured engine percent failure rate, which is what really counts.
Other remanufacturers that I have reviewed:
I think many of these are smaller that either ATK Vege or Jasper. Less remanufactured engines on the road, less problems to report. I wish there was some way to estimate their yearly production and number of failures but I donít know of any.
Advanced Powertrain Solutions. http://www.apspowertrain.com/
[one of the guys on the WJ forum just put one of these in his Jeep with good results after 5,000 miles]
Only 3 bbb complaints, C+ because one was not resolved to the customerís satisfaction. NO ripoff reports.
Only 1 bbb complaint, resolved. B+ because of little data.
No ripoff reports.
Marshall Engines. http://www.marshallengines.com/engine_quote.aspx
29 bbb complaints, F
12 ripoff reports!
LOTS of other problems listed on the Internet.
Promar Precision Engineshttp://www.promarengine.com/engine-d...bmodel=Limited
10 bbb complaints, all closed, A+
No ripoff reports.
One bad report on yellowpages.com
Powertrain Products. http://www.powertrainproducts.net/Je...ines-s/449.htm
[they claim to have remedied all the defects in the 4.7 engine design, valve seat dropping, sludge buildup, chain guide tensioner/guide failures, etc. I like that idea.]
14 bbb complaints, all closed, A-
4 ripoff reports on Mid-Atlantic Engines before 2008. Name change? One comment stated that they are just a middleman warehouse operation. I donít know if that is true.
[may be just a broker]
[they look like just a broker]
This whole thing is very confusing :-(