The reason I keep going Rough Country
I recently purchased my fifth lift from them, this time a 6.5inch LONG arm for my new 2000 xj, and as I was installing it yesterday I noticed one of the control arm joints nut wouldn't screw on, tried screwing it into the control arm, no good didn't work. Threads were jacked up, so this put my whole project at a dead stop, now of course I am kinda irritated, so I called up rough country, and tell them about my problem, and weather they sent me a bad one by accident( im sure there busy as hell producing these things), or UPS decided to bang my boxes up a bit, they didn't even ask questions, just overnighted me a new joint and apologized.
That is one of the MAIN reasons I use Rough Country, besides there top notch quality.
Customer service is something that will keep a customer coming back no matter what.
7th jeep.Purchased bone stock on 3/05/13. Dark Red 2000 XJ. Automatic, 6.5inch Rough Country Long arms. 33x12.50x15 KM2s.
To be installed, grand cherokee alternator, durango steering box, currie steering. Then lockers