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Unread 05-17-2015, 12:37 PM   #1
puckhog
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1999 XJ Cherokee 
 
Join Date: Jul 2014
Location: Glenview, IL
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Old Man Emu 1.5" Suspension (Not)

Purchased Old Man Emu 1.5" Suspension Systems
For 84-01 Jeep® Cherokee XJ
Part No: 76090.800

http://www.quadratec.com/products/76090_800.htm

Here is my experience.
Goal: 1.5"- 2.0" Inches of Lift for 1999 XJ.

Currently own (son) 1998 XJ with RE 3.5" Lift. The lift is too aggressive for daily commuter in Chicago. Decided to go for OME and lower lift package with stock shackles.

Contracted shop that completed the RE lift. (100% satisfied) as they have experience and history (personal/professional) with all fabrication and custom products.

After install heights is 3-4" front and over 5" in rear (OME shock with package) Shocks Maxed undrivable. Rear Break Line wont reach axle. The Rake is horrific especially with expectations of a 1.5" lift.

When ordered Quadratec Sales Rep (and web) informed me that bushing package was required for spring. I am thinking wrong leaf spring was picked or included in package? Does anybody have info on other OME Leaf Springs?

Spring part number not included in order...and Jeep is stranded at shop. I have this part number from ARB as the only OME spring package. CS033RA1,6 (2.5 -4.0"). Is there another spring package for OME?

I now have an undrivable Jeep for a minimum of 3 days. I will have additional shop expenses, and they cant get me scheduled until thursday.

In addition I am extremely agitated at my experience with this product. As it was sold as a 1.5" lift and I am now lifted 100%-400% larger.

If I sold a product that was off or misrepresented by that much in my profession I would be out of business.

Hopefully customer support at ABR or Quadratec will make things right.

Note: To Forum....Do not purchase if you are expecting 1.5" of Lift. You will get more than you bargained for.

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Unread 05-22-2015, 05:23 AM   #2
puckhog
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Pic of 1.5" of Lift: laugh:
2015-05-19-16.26.27.jpg  
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Unread 05-23-2015, 01:28 PM   #3
JapJohn
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Looks like you should have gone with the RB leafs...

http://www.arbusa.com/uploads/PDF/ac...CherokeeXJ.pdf
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Unread 05-23-2015, 06:45 PM   #4
DeathfireD
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The kit comes with an extra leaf. Remove it and it'll reduce your lift by 1" or so.
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Unread 05-24-2015, 01:02 AM   #5
puckhog
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Quote:
Originally Posted by JapJohn View Post
Looks like you should have gone with the RB leafs...

http://www.arbusa.com/uploads/PDF/ac...CherokeeXJ.pdf
This was not my choice. This was a package designed by ARB and sold as a 1.5" Lift.
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Unread 05-24-2015, 06:22 AM   #6
Peligro113
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Quadratec put that package together, you should've bought the RB's and removed a leaf which would've netted you 2.5" as far as I know none of the OME leaves will give 1.5". As far as markings the leaves should having yellow lettering on them that reads old man emu cs033ra and they don't come with bushings.
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Unread 05-24-2015, 08:33 AM   #7
puckhog
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Quote:
Originally Posted by DeathfireD View Post
The kit comes with an extra leaf. Remove it and it'll reduce your lift by 1" or so.
I ordered a 1.5" Lift...Not a 4" lift.
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Unread 05-24-2015, 09:22 AM   #8
puckhog
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My whole point was to be informative. The product I purchased OME 1.5" Suspension Systems Part No: 76090.800 was not what was advertised. http://www.quadratec.com/products/76090_800.htm
(See Pg 58 Of 2015 Essentials Catalog for Jeep Cherokee).

Rep from ARB reached out to me and suggested emu cs033ra. and removing a leaf. Not the option I wanted to persue.

Quadratec has attempted to make it right with exchanges.

I decided to go a different route and go with rancho leaf spring-rear 1 1/2 rs44148. instead of OME.

I guess my issues comes down to Quadratec promoting a product that doesn't do what was advertised. They claims to be product specialists and yet I had to search out the correct product as a substitute for what they misrepresented and they sold a product that was completely wrong!!!

None of this is the end for the world, but you have two large Co's in the 4X4 parts and accessories business that developed a marketing package and represented a product that didn't do what it was designed to do. Either there is incompetence or it was a ploy to sell products. ARB will say "Quadratec put that package together" and it is possible they were not consulted on the stated application. Quadratic will say ...it is ARB's product and each application is different or that is what ARB told us it would do.....Blah...Blah....Blah. Either Way the customer is the one that loses out.

I now will have over 12+ days (jeep still in shop waiting for parts from Quadratic) into a Jeep Lift Build that was technically done (completed) in 7 hours. I have extra hours of shop labor plus time and inconvenience as I have been without the jeep.

As previously stated. We have OME products on a jeep and it has been more than adequate. I order from Quadratic regularly but after this incident (and an issue with the Rancho bushing package) I will be looking into competitors.

If I am unsatisfied with my burger at "Burger Hut" they comp my meal or give me a coupon for another visit. What did these Co's do? Gave me free shipping on the new spring. They already offer free shipping!

GREAT!!! THANKS FOR NOTHING.

Am I the only customer to purchase the OME package? Or am I the only one having this issue. I guess it is caveat emptor.....

At a minimum I have forums to vent....on deaf ears......

R

Last edited by puckhog; 05-24-2015 at 09:53 AM..
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Unread 05-24-2015, 05:38 PM   #9
Jeff9
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Let us know how the Rancho leafs are. I've been eyeing them for a while specifically because of this issue.
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Unread 05-26-2015, 08:06 AM   #10
puckhog
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QUADRATEC JUST SENT ME THE WRONG BUSHINGS FOR THE SECOND TIME...INCOMPETENCE ..

If you can avoid using them .....for anything...do so and go elsewhere.

Without Jeep for now two-three more days.
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Unread 05-26-2015, 08:30 AM   #11
IrishChef
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^^Agreed...I've tried using then over the years and usually kick myself for doing so. If you can find your parts elsewhere, I recommend getting them there. QT seems to put most of it's efforts into their catalog.
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Unread 05-26-2015, 10:20 AM   #12
spikejr5342
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Quote:
Originally Posted by IrishChef View Post
^^Agreed...I've tried using then over the years and usually kick myself for doing so. If you can find your parts elsewhere, I recommend getting them there. QT seems to put most of it's efforts into their catalog.
Quote:
Originally Posted by puckhog View Post
QUADRATEC JUST SENT ME THE WRONG BUSHINGS FOR THE SECOND TIME...INCOMPETENCE ..

If you can avoid using them .....for anything...do so and go elsewhere.

Without Jeep for now two-three more days.
I've never ever had a problem with quadratec. Always been really helpful with my purchases.

As far as this lift goes. there's a huge topic about this on another xj forum about this specific lift. We've gone into great length and detail about every part number that should come with this lift.

The leaf springs should be CS033RB (which net around 3" of height, unbolt them and remove the extra leaf to net 2-2.5")
The coil springs are 2930's, net about 1.75" in the front.

There are 2 tricky parts that come into play here. The coil springs will get you closer to 2" in the front until they settle down after a lot of riding. The back leaf springs are ~2" after they settle after driving them for awhile, AND when fully loaded with gear, bumpers, etc in the back. If you do NOT have any of these things and your jeep is empty, these springs will net closer to 2.5" or so. I called quadratec and had a lengthy discussion about this lift.

Something else that throws off your measurements is whether or not your removed leaf springs were completely shot, or still doing their job. If they were shot and your back end was sagging low, you can easily "gain" 4" from what you were used to, although it is not a 4" lift. Your rears were probably sagging low. Quadratec may have also sent the wrong leaf springs, it's not out of the question. And then when the bushings were sent, they were "wrong" because the leaf springs were wrong to begin with. This is all speculation on my part because I am talking blind without seeing the part numbers you have.

Quote:
Originally Posted by puckhog
This was not my choice. This was a package designed by ARB and sold as a 1.5" Lift.
Not true, when you get the package you can unbolt it and remove one leaf to lower the height a bit. Again, I called and talked to quadratec and ARB is also very welcoming to phone calls to help us understand what's going on with their lift components.

To me, it sounds like you jumped on this taking it at face value and didn't dive into the research to make sure this is exactly what you wanted. When I was looking into my lift I wondered why the OME lifts came with leaf springs, and the other kits in that height range only came with shackles and spacers. So I did some research and it's purely because they design them for extra weight.
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Unread 05-26-2015, 10:38 AM   #13
1997xj5speed1
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Why would you pay $850 for only 1.5" when you can get a rubicon express 4.5 for about the same price
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Unread 05-26-2015, 10:49 AM   #14
sAe23
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Someone described the OME springs as having the PN painted on them...
Did yours come like that? Are you sure the correct part was sent?
Also, did the coils net you about 2" as someone described?
And although it wouldn't add 3" to the lift, are you sure the shop tightened the bolts after putting the Jeep back on the ground?
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Unread 05-26-2015, 10:50 AM   #15
sAe23
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Quote:
Originally Posted by 1997xj5speed1 View Post
Why would you pay $850 for only 1.5" when you can get a rubicon express 4.5 for about the same price
Maybe because OME has a rep for a good ride, and maybe he didn't WANT 4.5"?
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