Dirk at DPG saves the day! As usual! - JeepForum.com

 
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post #1 of 2 Old 03-14-2012, 01:18 PM Thread Starter
K-R
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1998 XJ Cherokee 
 
Join Date: Nov 2010
Location: Coon Creek (near Big Ugly)
Posts: 455
Dirk at DPG saves the day! As usual!

Hey just a shout out to my main man Dirk at DPG! Recently, I had bought a CSF 3-row radiator (not from Dirk, mistake #1), and had it installed (yeah I know, mistake #2) and then afterwards when I ran the Jeep, antifreeze would come pouring out of the top of the neck of the radiator. I tried different caps, no luck, it looked like the top of the neck was ben down and my mechanic said he tried to bend it up some as well.

Anyhow, I was panicking, thinking I had to get another radiator installed when I sent Dirk a note asking if he had any in stock. Dirk said, hey it might be that you don't have the special CSF radiator cap on it... He sent me one and it arrived next day, I installed it, problem solved, no more leaks, no new radiator needed, and the Jeep is driveable!

Dirk is always super-knowledgeable and super-helpful. Thanks again Dirk for getting me back on the road!


'bout all I know... minin' coal.
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post #2 of 2 Old 03-14-2012, 05:18 PM
imthehink
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1999 XJ Cherokee 
 
Join Date: Feb 2006
Location: Broken Arrow, OK
Posts: 1,116
Good to hear, that is would keeps customers back. You don't run across great customer service often.
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