What's the real deal with the wait?
I ordered a JKUR six weeks ago. The sales manager said the following Monday was the start of a build week so if I came in on the Saturday before the build will only take 4 weeks. So I went in on Saturday and filled out all the paperwork and waited. I got an email from Chrysler 2 weeks later and they said it was Scheduled for production. I called a week later and they gave me a VIN # and I figured it may take longer than the four weeks but not by much. The next week I called and they couldn't find any information about the Jeep using either the VIN or the VON, and it's been that way every week since. Any one else experience this? From what I've read 4 weeks is very unlikely to begin with and now that Chrysler can't find any info on it I'm guessing the wait will border on the ridiculous. Thinking about canceling my order and just looking for something that's on a lot.
Got that Toyota chit
Got that Toyota chit
FCA Customer Care
Originally Posted by Cosmobull View Post
You can try calling Jeep at 877-IAMJEEP (877-426-5337) to see what is going on. Have the VIN handy.
Operating Hours (less some holidays):
M-F 8:00 am - 10:00 pm ET
Sat/Sun 9:00 am - 5:00 pm ET
This would be the quickest way.
You can PM me the VIN - although it might be a couple of days before I get back to you. If you had a VON (vehicle order nunber) along the way; that might be helpful.
Well made a call to Jeep Thursday and they said production had started on 6/12 (Tuesday). Called again today to see how it was progressing, the lady said it hadn't been started yet but it is scheduled to be started 6/12. I told her 6/12 was a week ago and she agreed. I got confused, thanked her and hung up. True story. Lol
|jeep , order , rubicon , vin , wait|
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